[Resolved]  Indane — Supply of half filled gas cylinders

Address:

New Delhi, Delhi

I am a customer of M/s Trimurti Gas Service at Vikashpuri, New Delhi. This is my first written complain. But from a long time the gas cylinders being supplied to me does not contain the gas in the same quantity as prescribed. Mr. Arvind is a vendor of the above mentioned service station. He hires a no of person to deliver the gas cylinder from home to home ( I do not know whether this is in order or not). His team used to deliver the gas cylinder to the customer in his name as they always signed as 'Arvind' on the consumer card. He and his team never carries the government prescribed measuring machine. More than 95% of gas cylinders carried by his team for delivery in Uttam Nagar locality are lesser in weight. The last cylinder delivered to me was of only 23 kg which was delivered in my absence. The same is still being used due to some urgency.

I do not know who is the appropriate authority to whom complain can be submitted. However, i am submitting this complain so that appropriate action can be taken against the Service station as well as the vendor.

I have again booked for refill of gas ( Booking No.[protected] on 16.7.2014 and it is expected that filled ( better to say half filled) cylinder will be delivered at my home within 7 days.

Please suggest me what action I can take if I am again provided a Cylinder with less quantity of gas. Should not we approach local police (No. 100) as it is also a case of 420.

I would also request you to take necessary action against the persons involved.

Regards