Independent Dth — independent dth problem

Address:

Vill-Mangaljan,P.o-Ghorshala,P.s-Raghunathganj,Dist-Murshidabad,Pin-742235, Murshidabad, West Bengal, 742235

Respected sir,
I draw your kind attention to the problem regarding the service of independent tv. The pack which i purchased bound to provide me 1 (One) years all the channels for free. But now they have made a pack by their own will and saying that it will continue for only 1 (One) year. The current pack has no important channels and remain disconnected most of the time.
I request you to take note of my problem and oblize me. Details of my connection are given below. My dth id no[protected] my name-soudi alam my contact no-[protected]