Independent TV — refund 500

Address:

562109

Dear sir i have paid booking of big tv rs 500 paid on march 2018 but still i have not got connection. But now i need refund of my amount

Booking number 12502134 for refund

I have return so many mails and twitter no response

Had made the payment of rs. 499/- as per-booking charges on march 1st, 2018 for reliance dth service from reliance big tv ltd (Name has recently been rebranded to independent tv). Initially i got a booking id "0" the installation was to be done with 30-45 days later may 2nd 2018, i got a booking id 12502134and the service should have been started by the mid of september 2018. However, no installation has been done till date and neither there is any proper response from the customer care. Every time i have called at the customer care i have got the same response which is "installation will be done within a week". However, 12months have passed from the payment yet no installation done. Now i required refund of my deposit amount

Thanks raghunatha
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