India Ideas — refund

I did my Jio recharge (Phone no.[protected]) as the plan ended. The money (₹398) is already deducted from my bank account but the recharge is not done. Also there is no option to contact customer representative as the outgoing is currently off.

Payment details:

Date- 26/09/2018
Time-09:45pm
From:
DEEPAK SINGH
([protected]@paytm)
Issuer Bank: Paytm Payments Bank

To:
Indiaideas
([protected]@icici)

Transaction ID S96052357
UPI Reference No[protected]