India Infoline Finance [IIFL] — extra processing fee & insurance amount deducted from my home loan amount

pdshinde

Address:

Ambernath Dist. Thane Maharashtra

Sir,
Il10072759

I have taken home loan from iifl home loan company for rs. 19, 67, 768/- it is to inform you that i was already paid processing/other charges fee of rs. 3540+12000= 15540/- through iifl company authorize agent of branch badlapur dist. Thane. The iifl company has again taken processing of rs. 8189/- which is dedicated from sanction my loan amount. So it is not good. Therefore you are requested to take necessary action and kindly refund me extra charges which is dedicated from my home loan amount. And also one other think is i had also requested iifl company that i have a term plan of rs 75, 00, 000 lakh of hdfc life company. They have not link with my home loan. However, i was told that i would have to take out rs. 67, 768 insurance policy from icici company. And the insurance amount has been deducted from my home loan.

This is for your kind information and necessary action at your end.

Il10072759
Pratap shinde
Mob. [protected]
Pratap. [protected]@gmail.com

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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 18, 2020

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We wish to inform you that, our official has spoken and are in co ordination with you for the query raised by you. Further, you can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL

May 20, 2020

Updated by pdshinde till not provide any information against my complaint

May 29, 2020

Updated by pdshinde Sir,
Il10072759

I am submitting complaint second time through https://www.consumercomplaints.in online portal.

I have taken home loan from iifl home loan company for Rs.19, 67, 768/- it is to inform you that i was already paid processing/other charges fee of Rs. 3540+12000=15540/- through iifl company authorize agent & also informed to seals Manager of branch badlapur Dist. Thane and also same had been informed to seals Manager The iifl company has again taken processing of rs. 8189/- which is dedicated from sanction my loan amount. So it is not good. Therefore you are requested to take necessary action and kindly refund me extra charges which is dedicated from my home loan amount. And also one other think is i had also requested iifl company that i have a term plan of rs 75, 00, 000 lakh of hdfc life company. They have not link with my home loan. However, i was told that i would have to take out rs. 67, 768 insurance policy from icici company. And the insurance amount has been deducted from my home loan.k

This is for your kind information and necessary action at your end. Please refund extra charges taken from me.

Il10072759
Pratap shinde
Mob. [protected]
Pratap. [protected]@gmail.com