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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Apr 29, 2025
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A
attar rafi
from Pileru, Andhra Pradesh
Jun 9, 2023
Jun 12, 2023
This thread was updated on Jun 12, 2023
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Dear SIR, Maadam,

good afternoon previously i have worked in IIFL Gold loans piler from 18/10/2021 to 09/03/2023 i have joined in Bajaj gold loans in 13/03/2023 it's all most 90 days completed till now i have dropped multipool mails to mi Ira along with all departments but no use kindly request you to please do the needful on this issue. even HR also not responding to mi calls i don't no to whom i contact for this issue kindly request you to please help me come out on this.

warm Regards,
rafi.A
contact no:[protected]
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Dear Sir, kindly share your employee code to check and assist you or kindly connect on hr.[protected]@iifl.com for any assistance.
^Bijal
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    V
    vaibhav.5881
    from Rajpipla, Gujarat
    Jun 7, 2023
    Jun 9, 2023
    This thread was updated on Jun 9, 2023
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    Resolved

    Address: IIFL FINANCE LTD,NEAR SHREEJI MEDICAL STORE, SANTOSH CHAR RASTA,RAJPIPLA,TA-NANDOD, DIST-NARMADA,393145

    Dear Team
    I am ex employee of iifl finance Ltd. I have completed my notice period but after 45 day completed till now my fnf and reliving letter not received so please look into this

    My name is Vaibhav patel and my employee id is C207435.
    I am ready to fill my notice period of 60 days but Dipesh sir relieved me soon after 45 days.but still time not giving me my full and final settlement and releving letter

    i have already sent 3-4 times reminder mail on [protected]@iifl.com and add to cc in [protected]@iifl.com
    vikram.[protected]@iifl.com
    dipesh.[protected]@iiflmail.com
    hr.[protected]@iifl.com
    these people are not giving any answers

    To,
    The Human Resources Manager,
    IIFL,

    Respected Sir / Madam,

    I would like to bring into your kind concern that my name is Vaibhav Patel and I was working at your IIFL from 6-june-2022 till 15-April-2023 in Sales department as Assistant manager bearing employee id C207435.

    That on 1-March-2023 I have submitted my resignation letter which is duly approved by Dipes Rana and also serverd my notice period.

    I am writing this letter to state that on 15-April-2023, I got relieved from your IIFL but my full and final settlement has not been done. I request you to kindly do the full and final settlement. i also request you to please share the original statement and relieving letter with me as soon as possible.

    please help guide me how can give my full nd final settlement and releving letter

    Thanks,

    Regards,
    Patel Vaibhav
    +3 photos
    Jul 10, 2023
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Jun 08, 2023
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
    ^Bijal
    Verified Support
    Jun 09, 2023
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, kindly note that asset clearance form is pending with IRA. For any further assistance kindly contact the HR team.
    ^Bijal
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      V
      vaibhav.5881
      from Rajpipla, Gujarat
      Jun 7, 2023
      Jun 9, 2023
      This thread was updated on Jun 9, 2023
      Resolved
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      Address: IIFL FINANCE LTD,NEAR SHREEJI MEDICAL STORE,SANTOSH CHAR RASTA,RAJPIPLA,TA-NANDOD,DIST-NARMADA,393145

      Dear sir,
      My name is Vaibhav patel and my employee id is C207435.
      I am ready to fill my notice period of 60 days but Dipesh sir relieved me soon after 45 days.but still time not giving me my full and final settlement and releving letter

      i have already sent 3-4 times reminder mail on [protected]@iifl.com and add to cc in [protected]@iifl.com
      vikram.[protected]@iifl.com
      dipesh.[protected]@iiflmail.com
      hr.[protected]@iifl.com
      these people are not giving any answers

      To,
      The Human Resources Manager,
      IIFL,

      Respected Sir / Madam,

      I would like to bring into your kind concern that my name is Vaibhav Patel and I was working at your IIFL from 6-june-2022 till 15-April-2023 in Sales department as Assistant manager bearing employee id C207435.

      That on 1-March-2023 I have submitted my resignation letter which is duly approved by Dipes Rana and also serverd my notice period.

      I am writing this letter to state that on 15-April-2023, I got relieved from your IIFL but my full and final settlement has not been done. I request you to kindly do the full and final settlement. i also request you to please share the original statement and relieving letter with me as soon as possible.

      please help guide me how can give my full nd final settlement and releving letter

      Thanks,

      Regards,
      Patel Vaibhav
      +4 photos
      Jul 18, 2023
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Jun 08, 2023
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
      ^Bijal
      Verified Support
      Jun 09, 2023
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, kindly note that asset clearance form is pending with IRA. For any further assistance kindly contact the HR team.
      ^Bijal
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        I
        Itsritika
        from Delhi, Delhi
        Jun 7, 2023
        Jun 8, 2023
        This thread was updated on Jun 8, 2023
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        Hello

        This is regarding personal loan I applied on IIFL. They initially informed that I am eligible for loan post submission of documents. I also completed and approved the emandate process. They said that the amount will be disbursed in 48 hours. I didn’t get the money in my account. I checked the status on their app .. it shows that loan not approved. I m worried about the emandate I have signed n approved
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
        ^Bijal
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          S
          Sonalmhapsekar4
          Jun 2, 2023
          Jun 5, 2023
          This thread was updated on Jun 5, 2023
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          I received loan agreement and even submitted my nach mandate still amount is not yet disbursed. When im trying to connect with them given nos are always busy and also I didn't receive any call back yet.

          File no - SL4744565
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
          ^Bijal
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            H
            Heera lal tanwar
            from Jaipur, Rajasthan
            May 28, 2023
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            Dear Team
            I am ex employee of iifl finance Ltd. I have completed my notice period but after 9 10 completed till now my fnf and reliving letter not received so please look into this
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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              S
              Sonalmhapsekar4
              May 20, 2023
              Jun 3, 2023
              This thread was updated on Jun 3, 2023
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              You already have an application that is approved ✅. Below are the details :

              Application # - *SL4744565*

              Approved on - *18 May 10:43 AM*

              If you have any further queries, please call our customer care at ☎️[protected]

              Given customer care no is not working I have tried to call on their other digits too but never got connected

              My SME loan was approved on 18th May but till today there is no disbursement while applying for the same they claim to disburse within 6hrs but after signing sanction later there is no way you can connect with them
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Bijal
              Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Bijal
              Sonalmhapsekar4's [Complaint's author] reply, Jun 2, 2023
              Even after posting multiple request I didn't got any proper answer from your team
              Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Bijal
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                S
                Sonalmhapsekar4
                May 20, 2023
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                Address: Thane

                My loan got approved on May 18th but the amount is not yet disbursed and customer care nos are not active or neither calling back.

                You already have an application which is approved ✅. Below are the details :

                Application # - *SL4744565*

                Approved on - *18 May 10:43 AM*

                When I have signed agreement letter
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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                  S
                  Santosh Paryani
                  from indore, Madhya Pradesh
                  May 18, 2023
                  May 18, 2023
                  This thread was updated on May 18, 2023
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                  Home loan

                  Address: iifl No 102 & 103, 15/2, Darshan Mall, Race Course Road, Indore, Madhya Pradesh 452001

                  I am continually writing to iifl that i don't want insurance but iifl forcing me to take insurance in home loan.

                  i have already marked email to iifl grievance team but there is not responce.

                  please assist for insurance cancellation and refund in my loan

                  loan no IL10462424...
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                  E
                  ergovindnamdev
                  from Indore, Madhya Pradesh
                  May 12, 2023
                  May 15, 2023
                  This thread was updated on May 15, 2023
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                  I requested to foreclose latter of my Home loan account(#IL[protected] on 24 April 2023 and today is 12th May 2023. I tried to call him but his lines are busy. Not able to connect them. Even I did not get any update on my request.

                  My Request number is - 7217237 as shared by the caller. I don't want to pay any additional due to this delay. I request last month because I want to pay the amount before the EMI date but still waiting for their response.
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Bijal
                  ergovindnamdev's [Complaint's author] reply, May 17, 2023
                  Hello,

                  Thanks for sharing the details but there is no option to rise a request for foreclose. How customers can rise a request. Also, your customer care lines are not taking calls.

                  What customers can do to get the foreclose latter?

                  your services are very bag for customers. I will not prefer any one to gowith you. You are mentioning this that we take care of customer but ideally you are not doing that.

                  Can you please let me know how can I get my latter, it's very urgent.

                  Thanks.
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                    P
                    Pavana N
                    May 11, 2023
                    May 15, 2023
                    This thread was updated on May 15, 2023
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                    Home loan account no IL10025240. I have requested for foreclosure letter multiple times however I have not received it. If I check in IIFL office they say they cant give the letter its a centralised process and I will get it in email.

                    Tried calling [protected] but its a automated voice response and no option to choose foreclose letter.

                    Tried calling [protected] and spent more than 200 rupees but still dont have letter.

                    Please send the letter to [protected]@gmail.com
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                    ^Bijal
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                      R
                      Rp Shubh
                      from Jaipur, Rajasthan
                      May 10, 2023
                      May 12, 2023
                      This thread was updated on May 12, 2023
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                      Address: F 64 third floor back side, Jeewan Park, Uttam Nagar, New Delhi 110059

                      Dear Sir/Madam,
                      I am very disappointed to bring this to your notice that my home loan rate of interest has been revised thrice in the last 1 year. Please look into this matter ASAP they are harassing me like this.
                      At the time of sanction, my rate of interest was 8.75%. Now the rate of interest is 10.45%.
                      They are requested to reduce the rate of interest and adjust all previously paid amounts considered as illegal paid on high rate of intrest.

                      Home loan ID - IL 10009567 & IL 10448670
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                      ^Bijal
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                        S
                        Sakshi.1995
                        from Lucknow, Uttar Pradesh
                        May 9, 2023
                        May 11, 2023
                        This thread was updated on May 11, 2023
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                        They are not providing my relieving letter and they are not reply on my mail also. I had submitted all the pendency still they are not replying. My employee id is C213286
                        Email id sakshi.[protected]@gmail.com
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                        ^Bijal
                        Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. Kindly connect to HR team for any further assistance.
                        ^Bijal
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                          S
                          Sakshi.1995
                          from Lucknow, Uttar Pradesh
                          May 9, 2023
                          May 17, 2023
                          This thread was updated on May 17, 2023
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                          I had not received my relieving letter after so much follow up mail . No one is replying to me. In starting they told me to provide the clearance pendency mail from admin team that also I provided and my all pendency has been cleared still they are not providing me my relieving letter
                          My employee code is c213286
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                          ^Bijal
                          Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. Kindly connect to HR team for any further assistance.
                          ^Bijal
                          Sakshi.1995's [Complaint's author] reply, May 12, 2023
                          Dear sir,
                          If you want i can send you the conversation of mail regarding conversation with HR team. If i dont have any pendency by me then also they are not providing me reliving letter . After so much of follow up they are not replying
                          Kindly look into the issue i need it urgently
                          Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                          ^Bijal
                          Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. Kindly connect to HR team for any further assistance.
                          ^Bijal
                          Sakshi.1995's [Complaint's author] reply, May 12, 2023
                          HR team is not replying
                          Sakshi.1995's [Complaint's author] reply, May 17, 2023
                          Dear Bijal,

                          I have tweeted this issue i didn’t received my reliving letter yet and in my current company salary will be hold because of this. I was very patiently waiting for reply. But now I will post this issue in each and every platform this is very mental harassment that employee submitted their all documents still didn’t received reliving letter.
                          Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                          ^Bijal
                          Dear Madam, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance we request you to kindly contact the HR team.
                          ^Bijal
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                            D
                            DIPTIMOY MAITI
                            from Bengaluru, Karnataka
                            May 8, 2023
                            May 10, 2023
                            This thread was updated on May 10, 2023
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                            Ticket no: 7266444

                            Had requested for foreclosure statement on 2nd may. This is the 2nd time I had requested for the statement. First time I received it, but was not aware that it has expiry date. So I'm expecting little early this time.
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Bijal
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                              S
                              Sunetra Basak
                              May 8, 2023
                              May 10, 2023
                              This thread was updated on May 10, 2023
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                              Ticket no: 7266444

                              Had requested for foreclosure statement on 2nd may. This is the 2nd time I had requested for the statement. First time I received it, but was not aware that it has expiry date. So I'm expecting little early this time.
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                              ^Bijal
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                                parmarkishan
                                May 8, 2023
                                May 8, 2023
                                This thread was updated on May 8, 2023
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                                Address: gariadhar
                                Website: [email protected]

                                Dear sir,

                                many times visit to branch but every day say to come in tommorrow realise but not realise my gold loan rajdipsinh gohil and also staff is poor behaviour and not realise gold pls guide how to realise gold

                                and my reciept name differs and gold change
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Bijal
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                                  A
                                  Anshul Shrivastava
                                  from Bengaluru, Karnataka
                                  May 5, 2023
                                  May 9, 2023
                                  This thread was updated on May 9, 2023
                                  Resolved
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                                  Resolved

                                  Address: INDORE

                                  IIFL is a scam. Vidhi Nagori from [protected] called me politely few times and mentioned IIFL Indore.

                                  She told she is working 10 years with IIFL indore is a free advisory firm, she talked in my mother tongue and encouraged for F&O telling that it is totally safe and secure. She requested me to speak with Deepak Parmar [protected].

                                  After 15 days of polite request I agreed to open IIFL account, Vidhi Nagori only did all process over phone call. After that Vidhi Nagori, IIFL told me to add 10000 Rs. and started advising to trade Futures and Options, that I am totally blank.First day 10 min. she made position closed for 500 Rs. profit, but out of that 40 percent was deducted by them for various charges including brokerage.

                                  Next day she was calling me to add 90000 Rs. more, she called in late evening that I have still not money, this means IIFL staff are able to check your bank balance and funds detail. By polite requests, I added 40000 Rs., now total balance was Rs. 50000.

                                  She called next day from mobile number [protected], to trade bulk F&O, always she insisted to buy at market price, 250 slots for Bank Nifty etc. After 10-15 minutes she told to buy more 250 slots to average. After 20 minutes she told to tick market price option and exit everything. When I checked loss it was rs. 33000/- almost. Finally I submitted request to withdraw and close IIFL account. After their brokerage etc. I got less than 9000 Rs. into my account.

                                  I lost 45000/- rs. with IIFL in only 2 days, IIFL is a cheat, fraud, gambling company, owner is Sanjeev Bhasin. Guys never trust them, please close your IIFL account, if you have equity investment, do not trust, their 420 staff can even pledge your hard earned money and you will get noting or remanining money finally.

                                  When you make loss IIFL staff will encourage you to recover next day, but I decided to close my account. Everything these people are doing is over phone call, live advisory. Beware of IIFL scam, close your accounts with them.

                                  Report IIFL to police and cyber crime because they are monitoring your private investment details into IIFL account and because that someone may loose his or her precious life by suicide, if get into huge losses of money or debt.

                                  They [protected] and [protected] were telling me to add 5 lakhs Rs. which I did not agree, I told it will take time to arrange so much money. IIFL is a criminal, suicidal, fraud, cheat and scam company. Do not trust IIFL Indore.

                                  Someone can loose hard-earned money within few minutes or even can suicide or die of his or her life because of money debts and money loss. Spread the awareness about IIFL.
                                  +1 photos
                                  May 9, 2023
                                  Complaint marked as Resolved 
                                  This is resolved, we can delete this.
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 08, 2023
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                  ^Bijal
                                  Verified Support
                                  May 08, 2023
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, we understand that our official Mr. Dinesh has spoken with you and addressed your concern with regards to brokerage and other trading related query . We hope your issue is now resolved. Do reach out to us incase you need any further assistance.

                                  You can use IIFL help or write to us at [protected]@iifl.com for any concern.
                                  ^Bijal
                                  May 09, 2023
                                  Updated by Anshul Shrivastava
                                  This is resolved, we can delete this.
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                                    M
                                    Modi Riddhi
                                    May 4, 2023
                                    May 12, 2023
                                    This thread was updated on May 12, 2023
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                                    Dear team,
                                    My self Riddhi Modi. My last working day in IIFL 13 march 2022 . Till date I am not received my Relieving letter from iifl. I have written several mail, call and massage to all HR department & iifl seniors for last 6 months but no revert comes from iifl sides. I am total harassment by iifl & my future get spoiled becoz i am not able to summit iifl Relieving letter to my current organization. This is discrimination & unjustified work of iifl against me. Kindly suggest and release my Relieving letter as soon as possible.

                                    C189691 employee code
                                    Branch : Jodhpur gam Ahmedabad
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                                    ^Bijal
                                    Modi Riddhi's [Complaint's author] reply, May 5, 2023
                                    It's urgent... Do the fast please...
                                    Dear Madam, we understand our HR officials have reverted with regards to the concern raised. For any further assistance kindly contact the HR team.
                                    ^Bijal
                                    Modi Riddhi's [Complaint's author] reply, May 6, 2023
                                    HR not answering even. Not replying in mail also ... I don't understand what to do... I'm waiting for next Tuesday otherwise I'll take the legal action on IIFL and their staff because its high time to tolerate this type of nonsense... I'm never seen this type of company before...
                                    Dear Madam, we understand our HR officials have reverted with regards to the concern raised. For any further assistance kindly contact the HR team.
                                    ^Bijal
                                    Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
                                    ^Bijal
                                    Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                                    ^Bijal
                                    Modi Riddhi's [Complaint's author] reply, May 9, 2023
                                    Your support team constantly given same answer I don't understand what to do kindly provide the number of concern person who will give the proper answer
                                    Modi Riddhi's [Complaint's author] reply, May 12, 2023
                                    I need the concern person number u r support team is just give me nonsense answer i want number of higher authority otherwise I'll take legal action on The IIFL .
                                    Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                                    ^Bijal
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                                      Rauf1
                                      Apr 25, 2023
                                      Apr 25, 2023
                                      This thread was updated on Apr 25, 2023
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                                      Address: BOISAR , Maharashtra

                                      Dear Sir / Madam .

                                      I have home loan number 968257 and I have paid part payment from Last month still not updated . so Requesting you to Update the same .

                                      and still interest calculating on same amount its frustrating for me .

                                      One past still not updated in my statement and Calculating interest on same amount .

                                      Name : Rauf Nevrekar .

                                      Thanks and Regards,

                                      A, RAUF
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                      ^Bijal
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