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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Aug 23, 2025
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India Infoline Finance [IIFL] reviews & complaints page 2

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S
Shankarsingh15466
Sep 1, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Foreclosure letter not received till date

I raised a request for foreclosure of home loan account no IL10069258 on 9 Aug 2023. I got a mail back that they will send me the letter within 15 working days. Today is 1 sep 2023 but I haven't got the letter till date. What should I do?...
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sbankewar
from Pune, Maharashtra
Aug 26, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Hi Team,

I am trying to close my India Infoline DMAT account and for that I am asking few details to IIFL and they are not supporting and also parallelly they forcing charges on my account and not providing information on charges.

This seems kind of Fraud in IIFL and they are worst in Service.
When we say I want to open a account these people call 100 times and when we say want to close the account literally these people ignore. This is serious concern.

I really need a support on this.
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Dear Sir, we would like to understand more about the problem you're facing. Kindly share your details with us so we can reach out to you. In the meantime, we can assist you on IIFL Help or you can write to us at [protected]@iifl.com stating your concerns.
^Bijal
sbankewar's [Complaint's author] reply, Sep 10, 2023
Dear Sir, Everything is already explained in detail. India Infoline trying to become smart.
I am waiting for your call.
My name is Sandip, my mobile number is 8446490001.
Dear Sir,  We tried reaching out to you, but were not able to connect. Request you to kindly share your alternate number with us along with suitable time between 9.30 am to 6 pm so that we can arrange callback for you.  You can use IIFL help  or write to us at [protected]@iifl.com for any concern.

^Sapna
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    jarvis.avinash
    from Mumbai, Maharashtra
    Aug 11, 2023
    Aug 14, 2023
    This thread was updated on Aug 14, 2023
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    Address: C/o Reserve bank of India, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai

    There are multiple incorrect late payment entries being shown in my. I do not know why it is showing like this but I never pay any loan late. because of this my CIBIL is damaged. Below are the accounts which are showing late payment entries.

    I have attached the photo of late entries. Also below are the account numbers with incorrect late payment entries.

    SL1113912 - July 2018 entry is incorrect.
    SL1455365 - Jan 2019 and Nov 2018 entries are incorrect.
    SL1154941 - Each entry is incorrect. In this account 900 days late payment entries are registered. I don't even know How this happened.

    Please resolved this as soon as possible and report this to CIBIL because they are lowering my CIBIL.

    Thank you,
    Avinash Patil
    +1 photos
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
    ^Bijal
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      RIDDHESH PATEL
      Aug 5, 2023
      Aug 7, 2023
      This thread was updated on Aug 7, 2023
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      Address: Corporate Office. IIFL Finance Limited, 802, 8th Floor, Hubtown Solaris, N. S. Phadke Marg, Vijay Nagar, Andheri East, Mumbai – 400 069. ‌
      Website: www.iifl.com

      Hello sir my loan number is 822423 my loan all payment is 21/07/2023 done i send to given a NOC and My documentary but iifl is not given a Noc and My documentry.my all payment is done by 21/07/2023 i said my loan is deactive but iffl is my loan is not a deactivate my loan last foreclosure payment is 1170 done(Date -21/07/2023 )Time-2.20 pm But My loan is not deactivate. i complaint to iffl call canter but no any exan. iffl loan extra Emi to 5/08/2023 Rs- 4770 in my bank account sbi Time (6:05 am) My loan All Payment is Done But Emi Msg Send And Extra Emi Cut to My bank Account. iffl is mentally Torcher to me i send to all Payment Screen Short And Call Recording Send .
      +4 photos
      +1 videos
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Bijal
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        Neha12*12
        from Agra, Uttar Pradesh
        Aug 3, 2023
        Aug 4, 2023
        This thread was updated on Aug 4, 2023
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        I am writing here due to because of my relieving letter is not issued by employer (IIFL).I already served my Notice period as well but after that also they are not responding me for the same. As i already word with the Territory manager and Hr as well both are incorporated with as well. After that also hr is not entertaining as well now i am hopeless with this type of approach and many more are suffering from the same
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Dear Madam, kindly share the employee code to check and assist you. Alternatively please connect on hr.[protected]@iifl.com for assistance.
        ^Bijal
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          Ranoliya
          from Ahmedabad, Gujarat
          Jul 26, 2023
          Jul 28, 2023
          This thread was updated on Jul 28, 2023
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          Address: Nagnath complex amreli, gujarat 365601

          Dear Team,

          I have worked with iifl finanace in gold loan department. i have resigned my job dated 12 july 2022 and my last working day was 30 july 2022. I am writing this complaint on date 26 july 2023.
          After 1 year still my reliving latter pending.
          All excess funding case resolved
          Emp 181976
          Name bhavesh m ranoliya
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
          ^Bijal
          Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
          ^Bijal
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            C
            chandrabose90
            from Virudhunagar, Tamil Nadu
            Jul 26, 2023
            Apr 24, 2024
            This thread was updated on Apr 24, 2024
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            Dear Sir/Madam,
            I'm Chandrabose J (C154384) Previous Employee in Virudhunagar Branch . I'm Releving on 9 th sep 2021. Its nearly 2years completed but still i didnt receive my FNF settlement and Relieving letter. I Already send several mails but no information Provided. Kindly do the needful as soon as possible. Here with i attached my previous mails screenshot for your reference.
            +5 photos
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Apr 24, 2024
            Updated by chandrabose90
            After 3 years they are asking recovery amount for providing my relieving letter. I already informed the team about my resignation. But no one questioning me why i want t o releave after 3 years of working in IIFL. But now they asking me for recovery amount. I releived from IIFL on[protected] but still now they are not provide my settlement and releiving letter . Because of that my carrier was affected in past 3 years . When i raise a complaint in this portal then they are responding it. But after 3 years they asking me amount.what procedure is this ?. Who is responsible for my carrier losses?. At the time of i'm resigning I already request my Territory manager for notice period waiver and he assured it. But now They deduct notice period charges of my one month salary in my earnings. Herewith i attached the mail for your reference. Please help me for getting my Settlement amount and releiving letter.
            Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
            ^Bijal
            Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
            ^Bijal
            chandrabose90's [Complaint's author] reply, Aug 3, 2023
            Still now not yet received my FNF and Relieving Letter sir
            Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
            ^Bijal
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              Anandnuthi
              Jul 25, 2023
              Aug 1, 2023
              This thread was updated on Aug 1, 2023
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              Address: Khammam, Telangana

              Dear sir
              Please request you to release the RELEVING LETTER FOR ME
              Emp name : NOOTHI ANAND
              EMP CODE : C134494
              DATE OF JOINING : 03-DEC-2014.
              LAST WORKING DAY : 18-SEP-2017.

              My mobile number: [protected].
              My mail id : [protected]@gmail.com

              Please resolve the issue as early as possible
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Dear Sir, we request you to kindly drop an email at hr.[protected]@iifl.com so that we can assist you.
              ^Bijal
              Anandnuthi 's [Complaint's author] reply, Jul 26, 2023
              Please provide me the valid email
              Anandnuthi 's [Complaint's author] reply, Jul 26, 2023
              Your provided email not working
              Dear Sir, we request you to kindly drop email at hr.[protected]@iifl.com so that we can check and assist you.
              ^Bijal
              Anandnuthi 's [Complaint's author] reply, Jul 29, 2023
              Dear sir
              This email not working
              Please provide correct email address
              Anandnuthi 's [Complaint's author] reply, Jul 30, 2023
              Dear sir,

              please provide the valid email id
              Dear Sir, we request you to kindly drop email at hr.[protected]@iifl.com so that we can assist you.
              ^Bijal
              Anandnuthi 's [Complaint's author] reply, Aug 1, 2023
              Dear sir
              I am telling you that your provided email Is not working
              Please share the correct email address
              Your again and again giving that false email
              Dear Sir, kindly note that this is the correct email id - hr.[protected]@iifl.com
              . Kindly drop an email so that we can assist you.
              ^Bijal
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                S
                Sangmesh b
                Jul 24, 2023
                Aug 22, 2023
                This thread was updated on Aug 22, 2023
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                It's been more than 100 days still not received F N F settlement n releiving letter ..I have sent several mails bt organisation fails to response kindly do needfull
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Kindly do needfull asap
                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                ^Bijal
                Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                ^Bijal
                Sangmesh b's [Complaint's author] reply, Aug 16, 2023
                They replied on 16th August they will made full n final settlement bt still didn't get any revert
                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                ^Bijal
                Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                ^Bijal
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                  Maulikkumar mayurbhai patel
                  Jul 24, 2023
                  Jul 27, 2023
                  This thread was updated on Jul 27, 2023
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                  Dear Sir

                  My last working date of 05-sep-2022. But till date not providing me reliving letter.

                  Kindly provide me as soon as possible urgent basis Reliving letter of Employee I'd - C184757.

                  Name - Maulik Patel
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                  ^Bijal
                  Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                  ^Bijal
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                    K
                    Karthik.mogili13
                    from Hyderabad, Telangana
                    Jul 19, 2023
                    Jul 20, 2023
                    This thread was updated on Jul 20, 2023
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                    Address: Secretariat branch, Hyderabad

                    As usual, my home loan A/c. No: IL101838 EMI has to be auto-debited on 05th of every month. But, this was not happened on 05/07/23. Parallelly, i raised a request for Rate of revision on 06/07. But, i received a mail that EMI is due and paid through Quick pay online link mentioned in the mail from IIFL. I have paid online with GST. Later, from 08/07/23 onwards, i started receiving messages and calls for EMI payment. i raised a customer complaint on 10/07. But, till now it is not resolved. Also, i have been levied with bounce back charges which is effecting my CIBIL score. Regularly i'm calling customer care to address my concern, but not getting correct response.
                    Request to revert my bounce charges and noc for cibil score
                    +4 photos
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                    ^Bijal
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                      G
                      Jul 18, 2023
                      Jul 19, 2023
                      This thread was updated on Jul 19, 2023
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                      I took loan of 1871000/- from iifl in June 2018 for my flat at Raj Nagar extension ghaziabad. Later from the next month I paid pre-emi. They took 165000/- on downside without any information to me. Later after 4months I came to know that it was returned to bank. Last year I updated my latest account cheque to them but they didn't updated. Now they are asking for bounce charges of 38000/-. Which I will not bear. I had already paid more than 4lacs from my account as pre-emi. In the Jan or Feb month they assured me that this amount will be counted in as EMI. But still it's pre-emi. Nobody is listening to me.
                      We had done registry in May 2023 but they are still charging pre-emi on me.
                      I m just a lower middle class person, I am bearing this amount on the loss to my family. I am not able bear more amount. I asked for foreclosure then they revealed a new update that it's 20lacs+ return amount.
                      How will I pay this?
                      I am badly harassed by them
                      Plz help and call me [protected], [protected]
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                      ^Bijal
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                        Puja550
                        Jul 16, 2023
                        Jul 17, 2023
                        This thread was updated on Jul 17, 2023
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                        Address: Jay praksh nagar sipara 800001

                        IIFL se gold lene gayi thi sab process hone ke bad disbursment apne kisi dusre ke account me dal diya, inke branch manager ne galti bhi accept kar li but ab mujhe mera gold ya disbursment nhi de rahe hai . Aaj 10 din ho gaye daily aaj kal aaj kal kar rahe hai . Inke grevaince department wale bhi branch manager ke hmm me hmm milate hai koi help nhi kar raha hai, customer support bhi sidhe branch manager ke pass hi jata hai puchane, jo branch manager bolta hai wahi utana hi bol deta hai bas
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Dear Madam, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                        ^Bijal
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                          shreetpmsteels
                          from Chennai, Tamil Nadu
                          Jul 14, 2023
                          Jul 15, 2023
                          This thread was updated on Jul 15, 2023
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                          Address: chennai tamilnadu

                          The above financial company not providing the statements of account and loan closure letter.
                          my above business loan was completed on august 2022, and after repeated correspondences.
                          thankingyou
                          yours truly
                          shree tpm steels
                          uttamchand
                          [protected]
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                          ^Bijal
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                            Puja550
                            Jul 8, 2023
                            Jul 17, 2023
                            This thread was updated on Jul 17, 2023
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                            Address: IIFL patna

                            Sir Me gold loan iifl ke branch me gaya Tha waha ke employee ke Dawara kisi dusre ke account me paisa disbursed Kar diya gaya ab na wo Mera gold return Kar Rahe Hai na paisa bhej Rahe Hai. Bol Rahe Hai paisa recover hone ke bad aapke account me bheja jayega.

                            Mujhe apne dusre loan ka repayment karna Tha agar me loan repayment nhi Kar paya To Mera cibil Kharab hoga bad fine Dena padega etc. Ye sab IIFL company sahi Kar Dega, uske galti ke Karan aaj me diktat me hu.

                            GL29262910
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Bijal
                            Puja550's [Complaint's author] reply, Jul 16, 2023
                            Gold loan hai chutiye mera gold kha gaye, tumhari company ka chirman se lekar sare employee chhor hai .
                            Dear Madam, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Bijal
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                              Jagruti Panchal
                              from Vadodara, Gujarat
                              Jul 7, 2023
                              Jul 7, 2023
                              This thread was updated on Jul 7, 2023
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                              Address: Vadodara

                              No one is from HR is also responding of email also.

                              Requesting for guidance
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                              ^Bijal
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                                R
                                Rauf1981
                                Jul 1, 2023
                                Jul 3, 2023
                                This thread was updated on Jul 3, 2023
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                                Resolved

                                Part payment still not updated ,home Loan 968257

                                Address: BOISAR
                                Website: iifl home loan

                                Dear Sir / Madam,

                                Name : Rauf Nevrekar

                                After part payment of my home loan Number 968257 still not updated .

                                Transaction Number :- YHMP[protected] for 50000 Rs

                                I have open an ticket also but no use of ticket, last time also I have raised complain for the same .

                                When I took loan my rate of interest was 8.50 % and now I am paying 10.35 % in one & half year time period...
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                                Mano8590
                                from Dindigul, Tamil Nadu
                                Jun 30, 2023
                                Jul 7, 2023
                                This thread was updated on Jul 7, 2023
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                                Dear Team
                                I was worked in iifl at 2014 to 2015. Still I am not received my releving letter.

                                Name : Mano.R
                                Emp: c126344
                                Designation: Relationship manager
                                Location: Madurai
                                Last working : sep 2015

                                Regards
                                Mano.R
                                [protected]
                                Mano.[protected]@gmail.com
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                ^Bijal
                                Mano8590's [Complaint's author] reply, Jul 3, 2023
                                Dear Team
                                Still I am not getting my releving letter it's urgent
                                Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                                ^Bijal
                                Mano8590's [Complaint's author] reply, Jul 3, 2023
                                Please give me hr Team mail id
                                Dear Team
                                I am not yet to be received any revert from hr team side . Kindly send me a hr Team mail.id
                                India Infoline Finance [IIFL] Customer Care's response, Jul 5, 2023
                                Verified Support
                                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                ^Bijal
                                Dear Team
                                It's urgent please revert or send me hr mail id
                                India Infoline Finance [IIFL] Customer Care's response, Jul 5, 2023
                                Verified Support
                                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                ^Bijal
                                Dear Team
                                It's very urgent for me kindly do the needful on urgent basis
                                Dear Team,

                                As per your words i had contact and sent separate mail to IIFL HR Team. Tamilnadu (Southern Region) HR Mr. William Sir had fwd my mail to IIFL hr.[protected]@iifl.com yesterday . But there is no revert mail for my RL. I Need your support on urgent basis to submit my RL in my future company. Kindly help me to get my RL .
                                India Infoline Finance [IIFL] Customer Care's response, Jul 7, 2023
                                Verified Support
                                Dear Sir, we understand our HR team has shared Relieving letter. For any further clarifications kindly contact the HR team.
                                ^Bijal
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                                  Mano8590
                                  from Dindigul, Tamil Nadu
                                  Jun 30, 2023
                                  Jul 3, 2023
                                  This thread was updated on Jul 3, 2023
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                                  Dear Team
                                  I was worked in iifl at 2014 to 2015. Still I am not received my releving letter.

                                  Name : Mano.R
                                  Emp: 44001138
                                  Designation: Relationship manager
                                  Location: Madurai
                                  Last working : sep 2015

                                  Regards
                                  Mano.R
                                  [protected]
                                  Mano.[protected]@gmail.com
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Sorry Employee_ID is wrong crct Id c126344
                                  Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                  ^Bijal
                                  Dear Sir, we understand the HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
                                  ^Bijal
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                                    Jagruti Panchal
                                    from Vadodara, Gujarat
                                    Jun 21, 2023
                                    Jul 7, 2023
                                    This thread was updated on Jul 7, 2023
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                                    Resolved

                                    Final settlement of C191385

                                    Address: Rajpipla

                                    I personally feel harrasment of nonbanking finance IIFL because no-one is responding properly about my fnf settlement and relieving letter....
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