[Resolved]  India Infoline Limited — 24% interest on debit balance

My complaint for 24% interest rate on debit balance,
Indra Bhan Prasad <PRMAIBP1>
{ DP Id & Client Id No: IN[protected] }
Mulund West, Mumbai 400080,
Tel:[protected], Cell: [protected],

----- Original Message -----

From: ibprasad


To: [protected]@indiainfoline.com
; [protected]@indiainfoline.com ; [protected]@indiainfoline.com

Cc: [protected]@sebi.gov.in
; [protected]@sebi.gov.in

Sent: Monday, February 09, 2015 10:12 AM

Subject: Re: Intimation of Debit Balance (Case ID:[protected]


1.Procedure given in yr email is
very complicated and confusing.

2.It seems that you have
created it puposely to earn 24% interest on debit balance, Such exorbitant
interest rate will make a fortune for IIFL.

----- Original Message -----

From: CS


To: [protected]@gmail.com


Sent: Monday, February 09, 2015 9:03 AM

Subject: Re: Intimation of Debit Balance (Case ID:[protected]


Dear
Sir/ Madam


Thank
you for your email regarding your Login Id:PRMAIBP1


We
are pleased to inform you that we have tied with Citibank for equity funds
payin through NEFT/RTGS. While remitting any funds to IIFL via NEFT or RTGS
from the linked bank our clients would have to do the following


#
Login to your bank link enabled for online transfer via NEFT.

#Beneficiary
Name: India Infoline Ltd

#
In the Beneficiary account number field enter the sort code 523500 (Numeric)
followed by their login id. For E.g.:-523500NJRVIILG

#
Beneficiary Account type would be Current Account.

#Beneficiary
address is Fort Mumbai 400 001.

#
In the Beneficiary bank field they would enter Citibank

#
IFSC code = CITI0100000


Your
Adjusted Balance at the beginning of the day is Rs.96, 617/- Dr


We
trust above is to your satisfaction. Do revert to us for any clarification. You
can also contact our Customer Service on[protected] for speedy
resolution.

We
look forward to your co-operation and assure you the best of our services at
all times.


Warm
Regards,

Yogita

Customer
Service Executive

India
Infoline Ltd


Note:
Now, follow us on Facebook at facebook.com/IIFLGroup/
or tweet to us at twitter.com/IIFLCorporate
for speedy resolutions."


[protected]Original Message[protected]
From:
[protected]@gmail.com
To: [protected]@iiflstatements.com,
[protected]@indiainfoline.com
CC: sambit.[protected]@indiainfoline.com,
[protected]@indiainfoline.com
Subject: Re: Intimation of Debit Balance

Dear Sir,


I wanted to clear my debit balance
in trading account and had sent an email, early morning on last
Saturday about my intention for making the ON-LINE payment
from my IDBI Bank account.


But regret that IIFL officials
are not co-operating and further, the emails sent to my NEW R.M. is bouncing. Last Saturday, I wanted
to know the step by step procedure
"How to make the balance payment ON-LINE" ??


Indra Bhan Prasad

----- Original Message -----

From: [protected]@iiflstatements.com


To: [protected]@gmail.com


Sent: Sunday, February 08, 2015 8:29 PM

Subject: Intimation of Debit Balance


Client ID :PRMAIBP1

Dear Customer,

Kindly note the following balance in your trading account.

As on :[protected]:30:51

Adjusted Debit Balance : 96617Rs.


You may verify the details of statement of accounts and other documents made
available to you through internet at http://trade.indiainfoline.com
or trading terminal.
Adjusted debit balance is arrived after considering loss on account of your
short deliveries amount, Mark to Market value of short options and after
adjusting fixed deposit/Bank Gurantee if any from the ledger balances.

We will appreciate the debit balance is cleared at the earliest, in order
to avoid delay payment charges or any other risk management actions as may be
required.


With kind regards,

Customer care.

India Infoline Limited


P.S.: Non-Resident Indian (NRI) Clients are handled from the NRI Desk having
PIS accounts with the AXIS Bank, for whom the trades will be settled with the
bank
directly.NRI Client has to ensure sufficient balance in the said PIS bank
account for trade settlement.

This is a system generated mail. Please don't respond to this email. For any
clarification, please contact branch or click here http://qna.indiainfoline.com/clientquickresponse/frmlogin.aspx
to post the query.


India Infoline Limited