India Post — chennai customs (fgn air complex), retention reason : retained by customs for unspecified reason

My passport has been dispatched on 11/01/2018.but still its not deliver and i m trying to track the status but its not showing anything..plz help

I think operational exercise for scanning or examining of articles and reporting have to be outsourced to companies like TCS for effective response about foreign product shipment. The Chennai customs FGN air is an incompetent department in India adding negative image of our country.

Need some serious changes for Chennai. Despite such complaints for over a decade its the same fate for people sending articles via this channel. I wonder how DHL or FedEx which go past the same channel gets their packages immediately out of customs, I sense something obvious here. Sad state of affairs with Chennai Customs.

My parcel is stuck with the airport for the past 40 days now... "India, CHENNAI (MADARS) AIR, Record item customs information (Inb), Air, CHENNAI CUSTOMS (FGN AIR COMPLEX), Retention Reason : Retained by customs for unspecified reason"...

This is very bad on Chennai FGN customs part as I see a tonne of complaints on the internet. It is my hard earned money.

I think people there don't want to work but just heat up the seats by simply sitting.

I was really looking forward for the parcel and when I came to know of this, I was shattered per say.

Respected sir,
I have ordered the product in TOMTOP on line shoppings, they posted through Singapore post EMS on 05/11/2018 with tracking number:EQ[protected]SG, I have tracking my package daily, it will updated on 10/11/2018 at 11:43am, which shows item held by customs for unspecified reason.
Please release my package.
Regards,
Lakshmanan L.