India Post — not receiving of speed post no. eb[protected]in carrying sbi emv chip debit card

Junmoni Begum

from Dhing, Assam

Address:

Sivasagar, Assam, 785681

Sir/ Madam,

The State Bank of India sent me a new emv chipped debit card via India Post (speed post no. EB[protected]IN) on 26 November, 2018 to the destination pin code 785681 (Addresse: Junmoni Begum) . The tracking result shows that it has been dispatched from Dibrugarh NSH on 8 December, 2018 at 21:06:25 and no further status updates are available in India Post website.

It is very disappointed that I have not received the speed post even after 26 days passed by. I have contacted the customer care service of NSH Delhi about status updates, they suggested me to register a complaint on their official website since they could not find any updates of the consignment. On the other hand, customer care service of NSH Mumbai didn't reply me.

However, the problem is that, an Addresse cannot file a complaint on India Post website, only a sender can register the complaint. Therefore, I could not find any other option instead of seeking your help to resolve this matter.

I am looking forward for your kind assistance.

Yours sincerely,
Junmoni Begum,
P.O. Madhab Nagar,
Dist. Sivasagar (ASSAM),
Pin. 785681

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India Post customer support has been notified about the posted complaint.

Dec 22, 2018

Updated by Junmoni Begum I am satisfied that NSH Mumbai has responded today and requested NSH Dibrugarh (the last known location) to enquire about the speed post. Now I am waiting for their reply.

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Comments

Gurpreet80

from Dehradun, Uttarakhand

Speed post consign no - PP[protected]IN
My passport was dispatch on 17/12/18. When i check on tracking it show that the item was trying delivered on 21/12/18 The door was locked intimation served. I was in house no delivery has been made pls make it deliver soon .
pls resolve and delivered my passport soon

MohdiZafar

from Chennai, Tamil Nadu

I have provided the correct recipients name still the post man doesn't make an attempt to deliver the product and when I have tried to contact the post office all of their numbers are out of order. What kind of service is this.
packet transit:
Delhi to Bhagalpur(Bihar).
last man post:
Mirjanhat(S.O)