India Post — Passport not delivered for 2 days

Address:

Flat no 405, I South Wing, Gera Park View, Near EON IT Park,, Kharadi

Passport and speed post claim that delivery within city will be within a day. They mark the status as - 'Not delivered Addresse cannot be located' on 9th October, while we were at home and no postman visited. I checked with the security too. Today Monday 11th October, I waited for whole day. No change in the status.
Who are these illiterate post men who cannot locate an address. If police can locate our address and come home for verification, how come these dumb post men cannot find the address? The contact number of post office is switched off since morning. Other contact number goes unanswered. Such is the service o[censored]seless and hopeless India Postal Department.

Speed post tracking number: PP[protected]IN. Dispatch date: 8th October 2021. Not received yet. Post office: Dunkirk Line S.O., Pune - 411014