India Post — Pli policy wb-321068-cs showing lapsed though monthly premium paid regularly within due date.

Address:

Birbhum, West Bengal, 731104

Sir, With due respect I, Arnab Sarkar, residing at Bakreswar Thermal Power Township, Birbhum-731104, West Bengal, and an PSU employee of “The West Bengal Power Development Corporation Limited” under “Govt. Of W.B” has adopted a Postal life Insurance Endowment Assurance (EA) Policy (Policy No. WB-321068-CS) for a sum assured of Rs. 5, 00, 000/- (Rupees Five Lakhs only) with Maturity Term 60 years, commenced on 30th May 2015. I have regularly and within due date paid my monthly policy premium of Rs. 1630/- (inclusive of service tax) at BKTPP Sub Post Office. But from the second month and onwards I observed though I paid the premium in cash to BKTPP-731104 Post Office still the premium is not getting updated at my online Postal Life Insurance Policy account. I have conveyed the matter to the BKTPP-731104 Post Master Mr. Md. Raffique but he told that “it is a silly matter and not need to think about that, it will get updated on its own at online and told that receipt are the only evidence to keep”. But today i.e. on 12/12/15 before going to pay the December premium, I checked my Postal Life Insurance online account and hardly could believe that my Postal Life Insurance Policy No. Wb-321068-CS has “LAPSED”. After seeing my policy get lapsed though paying premium in due time, I become very helpless and hardly could decide what to do. I can’t imagine and hard to believe that a India Post office, a Central Govt. Organization, could deceit me. I am hereby attaching photo copy of all the monthly premium paid receipt from June 2015 till November 2015, Original PLI policy scan copy, online PLI account (WB-321068-CS) lapse information screen shot and scan copy of front page of Postal life Insurance Pass Book. I, therefore, request you to kindly look into the above issue with utmost consideration and kindly furnish necessary instruction and do take needful action in resolving the above issue at your earliest convenience and oblige. . Thanking You. Yours faithfully ARNAB SARKAR Address: QTR. No. C-41/1, BkTPP Township, P.O- BkTPP, Dist- Birbhum, PIN- 731104, West Bengal Mobile No: [protected] Email: [protected]@gmail.com [protected]@gmail.com