India Post — Speed post not delivered showing delivered in tracking list

Address:	New Delhi, Delhi, 110033
Website:	[email protected]

Consignment no. EX[protected]IN in the name of KAMLESH KUMAR AGGARWAL send to my address C-9, cottage road, 2nd floor, adarsh nagar, delhi-110033 from KARVY COMPUTER SHARES(HYDERABAD) having share certificates of KOTAK MAHINDRA BANK valuing around 2000000/= is not delivered to me and its showing in the track list that my door is closed on 5th&6th.Dec. and they had delivered it to me on 7th.Dec.2016 but i had not got the same till the date. On going to the post office they are not ready to help me in any way, one says that the postman is not available today and another says that ask for it near by your locality. I want to know that is this the only duty of postman that he is not liable for any loss of document or i am the employee of indian post to track my post. I feel that a proper action needs to be taken against tge postman and deliver me my consignment as its very valuable document.