[protected]@ICICI — recharge not, done amount debited from bank

[protected]@ICICI — recharge not, done amount debited from bank

S Snehil Pipara from Gulabpura, Rajasthan

I recharged another jio number from myjio app. For payment, i chose upi. Some [protected]@icici request for rs 399 was there on my phonepe. I paid them. My money got debited from bank account, but there is no recharge done. I called jio customer care, they said there has been no recharge done on your number. There is no transaction detail. Number: [protected] Transaction id: ici113f8a2214b949acbebfdf7bf68d7a15 Phonepe primary vpa : [protected]@ybl Reacharge date: oct 15th, 2017. Kindly see to it and initiate my refund asap. Was this information helpful? No (0) Yes (0)

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Comments

Vikram Rahangdale

from Deulgaon Raja, Maharashtra

Sir, madam
On date 13/11/2017 I make recharge my Jio number through UPI using BHIM app of rs 399. Bhim app pop-up message that you successfully approve payment of rs 399 to [protected]@icic account.
But when I check my Jio number is not recharge and pop-up payment failure message.
After some mint I got message from bank rs 399 is debited from my account.
After waiting 15 hours I check my Jio is not recharge or not refunded in my bank back .
I contact with Jio customer care and they said they didn't get any payment and talk with bank,
And bank unable to help me on it so plz help me to come out from this .
I attached some screenshot .

Waiting for your replay.
Thank
You
My Jio number.[protected]