| Address: Varanasi, Uttar Pradesh, 221005 |
I ankit anand is a student studying at iit bhu, varanasi. I bought a h. P. Pavilion 15cs2082tx from msm computer world llp h. O. Ck 61/49a, kashipura, showroom-b 27/67a, indira tower, durgakund varanasi - u. P. ([protected], [protected]) worth 62, 500 on 21- august-2019. I tried to pay through my debit card (Wdl sqn no.[protected] atm id[protected]. Firstly i paid 20, 000 which was successfull but later when i tried paying 40, 000 the amount got debited but the shop claims that the amount was not received. I tried contacting the bank many times but they are continuously extending the dates and are claiming that amount will be received soon. It has been more than a month and i unable to receive amount please try to look at it as the amount which is stucked is huge and it's kind o[censored]rgency for me. Even the shop is not returning the amount, so i feel bank should take a strict against it.
Indian Bank customer support has been notified about the posted complaint.
This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and account details to assist you further. Assuring you of our best services always.
Regards,
Team IDFC FIRST Bank.