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Updated: Nov 7, 2025
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A
ambarishj
from Chennai, Tamil Nadu
Apr 3, 2019
Resolved
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I had purchased a product of inr 1279 from amazon on 14 march 2019 for which i had paid using two modes of transaction:
1. Amazon pay, inr 500
2. Indian bank debit card, inr 779
Since the product received was wrong i returned it on 18 march 2019. The seller received the product and initiated the refund on 27 march 2019 and i received the amazon pay of inr 500 the next day. I had contacted the seller again asking for remaining amount and he said that all the amount has been initiated for a refund. I called amazon customer care and the executive told me to wait for 3-5 working days. Now it has been 6 working days and the refund has not been processed yet.
My bank details are:
Indian bank a/c no.: [protected]
Refund reference no.: 75503729087028175904452
My contact details are:
Contact: [protected]
Email id: [protected]@gmail.com
Jun 1, 2019
Complaint marked as Resolved 
No communication received from the bank whatsoever even while mailing the chief compliance officer/ customer handling, online complaint registrations. The refund probably processed automatically to the referenced account number to which it originally belonged after a long wait. Or there could be a bank official clearing the stuck amounts in the channel after realising that he/she should now better get back to work after spending a bunch of days/months of boring chit-chat.
Indian Bank customer support has been notified about the posted complaint.
May 01, 2019
Updated by ambarishj The amount still pending to be reflected in my account even after 1 month.
Jun 01, 2019
Updated by ambarishj Received refund amount on 13 May 2019.
Thank you.
View replies
My fund transfer not credit for destination account
Reply
Money was debited at 2-3-19 amount was RS 549
SEQ NO...[protected]
ATM ID. NO 00218923

I am marked in photo..can u please check that status
Reply
Pavan Kalyan Vadduri's reply, Apr 3, 2019
Sorry it 2 -4- 19 date
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    S
    Sowmya T.G
    from Mumbai, Maharashtra
    Apr 3, 2019
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    I order one wallet worth of rs 399... And again i returned on march 26th 2019... Amazon refunded on 1st april 2019... So i called to indian bank becuse still not yet credited to my account so i called customer care but thy dint resolved my issue... So kindly check and resolve my issue... Amazon senior executive i askd thy are telling its refunded so kindly check... Refund reference number[protected]
    Indian Bank customer support has been notified about the posted complaint.
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      R
      Rajesh Stalin
      Apr 3, 2019
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      Address: Vanniyar street, ambattur kuppam, Tiruvallur, Tamil Nadu, 600058

      Sir,
      I am chitra, my account number[protected], i done impsc transaction to pay my cc payment on 1-apr'19, amos has been debited but, no sms notification received, money still not credited to the beneficiary, called customer care, they suggested to wait for 3 days, still not credited, my retrivel reference number is[protected]. Please revise back my money... Thanks
      Indian Bank customer support has been notified about the posted complaint.
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        N
        Niraimathy
        from Chennai, Tamil Nadu
        Apr 3, 2019
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        Address: Mudaliarpet Pondicherry

        Hi my name is niraimathy from pondicherry. On 1/4/2019 i transferred rs 2, 00, 000 from my indian bank account account no.[protected] of mudaliarpet pondicherry branch to dena bank of pondicherry branch. I got error msg saying server down but my money was deducted from my account. It wasn't transferred to the destination account also. Pls help me to get my money bank. I have an urgent housing loan to close. Hence pledged my jewels and transfered the amount. Pls help me.. Else my housing loan bank will issue notice against my house..
        Indian Bank customer support has been notified about the posted complaint.
        View replies
        I dont get my refund my refund reference number is [protected] please send my money
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          N
          Niraimathy
          from Chennai, Tamil Nadu
          Apr 3, 2019
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          I transferred on 01/04/2019 rs 2, 00, 000 from indian bank mudaliarpet pondicherry branch to dena bank pondicherry branch through imps. I never got msg saying transaction successful but money was deducted from my account and it was not credited in the destination account also. Kindly help me to get my money back. My home branch asking me to wait for two more days.. I have lodged online complaint also in the bank website
          Indian Bank customer support has been notified about the posted complaint.
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            M
            Manikantan R
            Apr 3, 2019
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            I am manikantan r. Last week tuesday 26/03/2019 tried to book a bus ticket through paytm. Unfortunately the booking was failed after amount of rs.500 debited from my account (Acc no: [protected]). From paytm side they are said that they are initiated the refund process and transaction id :0001090869085209582061. Still i will not get refund credited to my account. Please take neccesary action.
            Indian Bank customer support has been notified about the posted complaint.
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              H
              harihd
              from Nadapuram, Kerala
              Apr 3, 2019
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              Address: Indian bank,vavvakkavu branch, 690528

              I ordered a product of rs1949 on amazone.in. I cancel the order on the next day. I paid the money through my debit card of indian bank. After cancel of my order, refund was initiated on[protected]. Refund was complete on[protected]. Refund money from amazone.in not reached my account. Uti number:[protected]. I contacted indian bank customer care and they say that the amount is not credited. If amount is not credited, how the bank issues reference number
              Indian Bank customer support has been notified about the posted complaint.
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                P
                Praveensundaram
                from Tiruchengode, Tamil Nadu
                Apr 3, 2019
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                Address: Chennai, Tamil Nadu, 60081

                I'm send money to beneficiary account apr1 2019 using indian bank upi. The amount of 300 my money is detected but amount is not transfer to beneficiary account.
                Also indian bank website complaints link not work. So, please refund my money in my account or transfer to beneficiary account.
                Transaction id is mentioned in photos. Please see and refund my money.
                Apr 4, 2019
                Complaint marked as Resolved 
                I'll call to indianbank customer care they say this process is not saved here so, you'll conduct Bhim customer care because the transaction using via Bhim (indianbank) upi.i'll call Bhim coustemer care but the number is not work.however yesterday my money refunded it to my account. Refund process takes 2-3working days
                Indian Bank customer support has been notified about the posted complaint.
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                  R
                  Raghu-R
                  Apr 3, 2019
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                  cif login error

                  Address: Bangalore, 560072

                  I am using your mobile banking through the indpay app on my phone. Before somedays it was working good but when update option comes i was updating my app but after one day i was checking my app it was not working than it was showing again register option i was adding cif no not showing any error just shows white display so please solve this problem give me any solution about it....
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                  S
                  Sathish Maggi
                  Apr 2, 2019
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                  Address: Thirukkazkundram, 603109

                  Indian bank in thirukkazkundram pin code 603109
                  My name sathish i am from thirukkazkundram today i am going indian bank i will deposit 10000 i am waiting for cash counter 20. Min but that time cashier telling me below 10000 not deposit here he is sending to the another person but me not deposit for that 10000 thousand is not responsible for this bank
                  Indian Bank customer support has been notified about the posted complaint.
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                    A
                    anuma247
                    from Vallam, Tamil Nadu
                    Apr 2, 2019
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                    Address: 134,BALAJI GARDENS,PRESS COLONY POST,COIMBATORE, Coimbatore, Tamil Nadu, 641019

                    We have sent an imps for rs.3, 500/- (Rupees three thousand five hundred only) on 1-4-2019. But the amount is yet to be credited into the beneficiary"s account. Kindly do the needful and credit the amount into the beneficiary' s account or send back the amount to our current account.
                    Name of beneficiary : ajay
                    Bank/branch : sbi, narasimhanaickenpalayam
                    Ifsc : sbin0008155
                    Imps reference :[protected]
                    Sb account : [protected]
                    Indian Bank customer support has been notified about the posted complaint.
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                      M
                      Madhavi Bollam
                      from Hyderabad, Telangana
                      Apr 2, 2019
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                      worst services ever

                      Address: Hyderabad, Andhra Pradesh, 500072

                      As i have placed on swiggy and amazon and not h were cancelled i need to receive a refund of nearly 1500 rupees, but the amount is not credited into my account i have contacted them and they said it's the problem related to bank, i have posted a complaint but there is no response, it's been months i haven't received my refund yet. Is your people technical system not working properly, i didn't expect this from indian bank, it's the worst experience...
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                      R
                      rhlmeena35
                      from Palwal, Haryana
                      Mar 31, 2019
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                      I done 158 payment on 9th of feb. 2019 in swigy app.but due to some reasons transaction failed and amount deducted. please inform indian bank support center for tracking this amount. my transaction details are following which i had copied from account statement:

                      POS PRCH ATM
                      WDL SEQ NO
                      [protected]
                      ATM ID
                      87011649 TRAN
                      DATE (MMDD)
                      0209 TRAN
                      TIME
                      (HHMMSS)
                      194302
                      Indian Bank customer support has been notified about the posted complaint.
                      View replies
                      My payment through phonepe of rs 50 is debited and the amount is not received by a reciver will u please refund my amount transaction id P1903291256075383111733 time 12: 56 pm 29 March 2019 please I want my money back thanking u
                      With regards
                      Sachin s s
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                        M
                        Mallapareddy Suresh Babu
                        Mar 31, 2019
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                        Address: Kolathur, Chennai, TN, 600099, Salem, Tamil Nadu, 600099

                        I availed home loan from this bank in Feb 2018. Since then I was orally following up with the branch about the status. They were saying "sir, we applied your claim and it is under process". Then I escalated higher levels in mails from 16 Feb 2019.
                        Then the branch/bank applies only on 1 Mar 2019.
                        1 YEAR DELAY! I am not paying my loan EMI.
                        Indian Bank customer support has been notified about the posted complaint.
                        Mar 31, 2019
                        Updated by Mallapareddy Suresh Babu                         What action taken on the delay? And I will not pay my EMI

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                          P
                          Prema V
                          Mar 30, 2019
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                          Address: Edayarpalayam, vellalore, Coimbatore, Tamil Nadu, 641111

                          We transfer money through my mobile app indpay on 29th march 2019. But its not credited beneficiary account until now. I got following message after transfer money "mobile imps transaction of rs 29120.00 to penna cement was successful. Ref no : indianbank"

                          Please refund my money to my account

                          By maheshswaran. V
                          Account no.:[protected]
                          Mobile no.:[protected]
                          Mail id:[protected]@gmail.com
                          Branch vellalore.
                          Indian Bank customer support has been notified about the posted complaint.
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                            A
                            anngeorge
                            from Vellore, Tamil Nadu
                            Mar 30, 2019
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                            This is ann george and i have an account in an indian bank, vellore branch, 632014
                            I booked a bus on 18th december, 2018 and this said bus got cancelled from red bus side and according to them the refund was initiated on[protected].

                            I have contacted red bus who asked me to contact indian bank. I did contact indian bank in the past three months and i still have not gotten my money.

                            Kindly please help me resolve this issue.
                            Indian Bank customer support has been notified about the posted complaint.
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                              D
                              Deva00124
                              Mar 30, 2019
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                              Address: Namakkal, Tamil Nadu

                              I ordered mobile charger in amazon. But cancel the order for some reason. Amazon send a mail for processing refund amount.
                              Ordered date - 20.03.2019
                              Cancel date - 20.03.2019
                              Reference number[protected]

                              Still my refund was not credited to my account. I asked to amazon customer care and they told that refund completed by amazon but bank was pending the payments and also they give the reference number.

                              Now what's the problem that where is my refund and when the amount credited to my account.
                              Indian Bank customer support has been notified about the posted complaint.
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                                T
                                tanmaybhadani
                                from Vellore, Tamil Nadu
                                Mar 30, 2019
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                                Resolved

                                Address: vit university, VIT Mens Hostel, Vellore, Tamil Nadu, 632014

                                I bought a product from amazon on 15th november 2018. Due to some defects in the product, i returned it. The refund was processed by amazon on 20/11/2018 with refund reference number 352030. Since then i haven't received the refund in my bank account. I went to the indian bank vit branch, vellore more than 15 times complaining about the same but they were like "we can't do anything about it". I hereby attach the screenshot of an e-mail from amazon confirming that the refund had been processed but i don't know why it hasn't reflected in my bank account yet.
                                Jul 21, 2020
                                Complaint marked as Resolved 
                                Indian Bank customer support has been notified about the posted complaint.
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                                  M
                                  Madhavi Bollam
                                  from Hyderabad, Telangana
                                  Mar 30, 2019
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                                  Address: kphb, Hyderabad, Telangana, 500072

                                  As i have placed an order in swiggy and the refund was initiated but the amount of rs397 is not credited into my account. I contacted the and they said it's the bank problem. The refund was initiated in
                                  26 january 2018 and the reference id is75105179027001602060340 bank reference number indian bank. It's already been 2months and i the amount was not credited into my account, please solve this issue as soon as possible it's already very late
                                  Indian Bank customer support has been notified about the posted complaint.
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                                    D
                                    deep9491
                                    from Delhi, Delhi
                                    Mar 29, 2019
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                                    Address: new delhi, 110008

                                    I Made an order on Amazon of 13500 INR. but due to some reasons i returned the machine and they Initiated my refund to the same. in my Account {Hardeep singh, Saving A/C 60****931, Indian bank (Branch Chandigarh sec 20-d)}. They have Provide be a Refund but the Bank Isn't Credited that amount in my A/C, And when i Called on Customer Care they Said its not possible from our end.
                                    when i had a word with amazon they suggested me to file a complaint here.
                                    please help me in The matter.
                                    [protected]@gmail.com
                                    Indian Bank customer support has been notified about the posted complaint.
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