Claimed

Indian Bank Complaints & Reviews

www.indianbank.in

1

Updated: Aug 31, 2025

Complaints 3876

Resolved

472

Unresolved

3404

So far, so good. Indian Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Bank will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Indian Bank

Having problems with Indian Bank?

File a complaint and get it resolved by Indian Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Bank

Indian Bank reviews & complaints page 149

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have ordered food in zomato on Friday(22nd March) by using Indian Bank debit card. The money was deducted from the bank, but the order has not placed. I have received a mail from zomato regarding the refund like" your money will be credited to your bank account within 5-7 working days". I have not received the money yet. Pls, Kindly help me regarding the refund.

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 63, PERUMAL SOUTH STREET, NAGAPATTINAM, TAMILNADU 611001, Nagapattinam, Tamil Nadu, 611001

Most urgent & top priority

Error report (As @ sub abv) while test trying for online form 15h submission for my 13 + 1 (All e-tdas) with nagapattinam br for ay 2019-20 through login ur website

Kind attn shri dhilip/bm pl ref telecon now

Sender v. O. K. Rajakumar b. E., 63, perumal south street, nagapattinam - 611 001 cell: [protected]/[protected] nagapattinam br sb[protected] cif [protected]- call...

Helpful

7 other people found this review helpful

7 found this helpful

Address: Amazon, Surat, Gujarat, 395010

Website: Indian bank

I had Ordered A product on amazon on 14th march
and due to the location pincode code problem the product has cancled automatically on 20th march
but till now i did not get my refund
i had call amazon custumer care
and indian bank custumer care
amazon has said that reer to your bank
but i had went to my bank but they didn't answered it
and i had visited the branch but no use
i had asked them for charge dispute but they actually don't know about that
this is my complaint

+3 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir i purchase a gift card through indian bank debit card to amazon money debited my account and order is success. After 30 minute i cancel this order. Amazon given me txn is for refund but this id bank customer care was not accepted my money is pending. Amazon says that he already money transfer my account but does not shown this txn and money not come.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sms alerts to my nre a/c no.[protected]Mahe branch) is not functioning properly. My number is [protected]. I have tried to add benficiary even after clicking on resend otp several times it's not getting messages. This has happened previously also. But after some time it used to come. Today i tried a lot to add beneficiary it's not accepting without the otpnumber. Kindly send the otp properly

Indian Bank customer support has been notified about the posted complaint.

View replies

M

Murthiraj

from Visakhapatnam, Andhra Pradesh

Mar 27, 2019

Am booking Lenovo adofter charger and cancelled on same date 16/03/2019. rs 1167/- debited by my account
[protected]ATM well SEQ no[protected] ATM ID BDR 0000

Amazon gave reference no[protected]

#[protected]

Please help me

sms alerts to my nre a/c no. 500488963 - Comment #3388474 - Image #0

sms alerts to my nre a/c no. 500488963 - Comment #3388474 - Image #1

Murthiraj's reply, Mar 23, 2019

Am booking Lenovo adofter charger and cancelled on same date 16/03/2019. rs 1167/- debited by my account
208759800 -ATM well SEQ no 907515248213 ATM ID BDR 0000

Amazon gave reference no 907515248213

#404-5277240-7841907

Please help me

Murthiraj's reply, Mar 23, 2019

Pleas help me

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 4579,Btype, 5th Street, MMDA Mathur,, Chennai, Tamil Nadu, 600068

I have booked train tickets on paytm the booking was failed and the amount was debited on 24.3.2019 and it wasn't refunded till to my account. Ive called customer care they said it will be refunded in 2 working days
But till not yet refunded. I tried booking in sunday so they said tat day bank holiday so you have to wait 2 working days. Please refund it as soon as possible.. Thank you

+2 photos

Indian Bank customer support has been notified about the posted complaint.

Mar 27, 2019

Updated by dhianesh waran Atm wdl seq no[protected] Atm id 87013173

Mar 27, 2019

Updated by dhianesh waran My SB ac No. [protected]

View replies

M

Mohra

from Thanesar, Haryana

Mar 27, 2019

I used to be the book from Amazon and he didn't return my money you take back my fund plz

refund money of train booking - Comment #3388135 - Image #0

D

Deepak tnsf

Mar 27, 2019

Re:refund of Rs.798.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected]
(Refund Reference Number) for the transaction is[protected].
Can you make sure the refund .

refund money of train booking - Comment #3388328 - Image #0

A

abdul Shuhood.A

Mar 27, 2019

I have ordered amozon cancelled order amozon refund in my account REFERENCE NUMBER

abdul Shuhood.A's reply, Mar 20, 2019

I have ordered amozon cancelled order amozon refund in my account REFERENCE NUMBER 906712122975

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Dear sir

In amazon my order is oppo f9 pro mobile then cancelled my order so money refund

In amazon side refund will initated in 16.03.2019 but still now i didt received

Am bookingoppo f9 pro and cancelled on same date 13.03.2019. Rs 14409/- debited by my account [[protected]]

Amazon gave reference no[protected]

Please help me

Credit my account 14409

+2 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

M

Mohra

from Thanesar, Haryana

Mar 27, 2019

I used to be the book from Amazon and he didn't return my money you take back my fund

indian bank refund issue - Comment #3388155 - Image #0

M

maniraj1998

Mar 27, 2019

I did make a payment of rs 10Hip0 for post office application. The amount was debited from my account.but the payment is not successful. So please check the transactions and refund it. Otherwise I will dispute my transactions

H

haryana update

Mar 28, 2019

सेवा मे

मैं जगदीप कुमार मैरे एकाउंट दूसरे बैंक से पैसे से दिनांक 12/3/19 पैसे भेजे थे लेकिन आज 19/03/19 अभी तक मेरे खाते मैं पैसे नही आये l मेरी समस्या का समाधान तुरन्त किया जाए l
धन्यवाद

फ्रॉम
जगदीप कुमार [protected]
Indian Bank gannaur (2851)
Railway road near Devi Lal chowk gannaur
Dist Sonipat Haryana

K

Karthick0306smart

Mar 28, 2019

I have done a transaction on 16th May.
Amount is withdrawal from my account. But the transaction is still pending.
Money is not refunded still.

Y

Yoyovampiremohit

Mar 28, 2019

My refund is not credit amount 123 rs

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: 600001

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 14409.00 at 16.03.2019 and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[[protected]] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[[protected]]. Please look into this matter as its very serious

Indian Bank customer support has been notified about the posted complaint.

View replies

D

dheeraj akula

Mar 27, 2019

I have purchased a product from Amazon worth 1999. I didn't satisfied with the performance of product so I returned my product to Amazon, amazon refunded my money 1999 on March 6th, the reference n.o[protected] ...but the money not credited in my account, so please solve my problem as soon as possible

pending refund - Comment #3388465 - Image #0

M

Merlin Monisha

Mar 27, 2019

I have done online transaction on March 12 (9.25 am) of Rs.2713.5 to pay my college fees but that was not paid, transaction was not complete and error occurred. Bank didn't refund the amount in 3 days.
College website: www.cit.edu.in(Coimbatore institute of technology, peelamedu)
Name:M.Merlin Monisha
Roll No:1604027

pending refund - Comment #3388549 - Image #0

A

abdul Shuhood.A

Mar 27, 2019

I have ordered amozon cancelled order amozon cancelled order amozon refund in my account but not credit in my account REFERENCE NUMBER[protected] The amount 6551pls chek sir

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 601301

Res sir, my account no is:[protected], saving account in padappai. (Idib000p160). Recently i am receiving new atm debit card. While iam to operate to create new pin for account transaction. But that card is not worked, when i am ask reg this in our branch they told us to send mail message to your head office to rectify this problem. Thats why iam sending this message to you. Please take necesary action to activate my atm card at once, tks and rgds/j indira

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600001

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 14409 at 16.03.2019 am and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[[protected]] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[[protected]]. Please look into this matter as its very serious.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ramdas chowrastha fathenagar,medak., Medak, Andhra Pradesh, 502110

Website: www.consumercomplaints.in

The refund is process by amazon for amount 699 by indian bank credit card. Amazon also
Refund reference no:[protected]
I have contacted customer care to file a charge dispute but they denied the service stating there is no such form i'm looking for a revolution on this issue please get back to me as soon as possible
Regards:
Name :sudula padma
A/c no:[protected]
Mobile no:[protected]
Bank:indian bank

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Balasore, Odisha, 756021

Hello i just tell i order from amazon for a product and i will give payment through my debit card then i was cancel the order and amazon give the refund after 2 3vdays but refund amount is not credited in my ac
Reference no is[protected]
Kindly resolve my problem why i cant get my refund in my ac my refund amount is 4200rs ok, refund my amount which is not come to my ac for why plz resolve my matter

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gohain Gaon, Charaibahi (Near Moina Parijat Sishu Bhawan), Jorhat, Jorhat, Assam, 785004

I am Nayan Juoti Sharma havng account number [protected]. I have been deducted 179 rupees under POS PRCH ATM WDL SEQ NO[protected] ATM ID BDR00001 TRAN
DATE (MMDD) 0311 TRAN TIME (HHMMSS)
192420. I contacted Phone Pe but they said the transaction had failed from the bank server.

Please look forward to matter and intiate the refund

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Churu, Rajasthan, 331001

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on[protected] at 08:25 pm and the reference refund no is: 75503729071027732376723 but amount has not been credited in my account till date and continuously i am contacting customer care for this but not satisfying a reply for this. And when I contact of Indian bank branch then advise has been given to me that Indian bank have no system to resolve this type of greviance i.e. they don't tress this refund reference number and not able to release my refund. As per them as lodged complain its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but when i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter as its very serious.

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: kakinada, East Godavari, Andhra Pradesh, 533001

I respected sir, iam venkat amarthi, working at guruji restareunt and bar, the complait was amount not refund.
March 23 aftr7pm
1400 lose money in my acount.why bcos iam paid for restarunt bill 1400 rupees, amount deducted but bill failed i was lose 1400 rupees in my acount.and this amount not refund pls send me amount.pls help me ..pls refund amount

Indian Bank customer support has been notified about the posted complaint.

Mar 25, 2019

Updated by Venkat Mns send amount

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vit Vellore, Vellore, Tamil Nadu

Transaction failed money is not coming bank. Even enquiring bank and customer care no use. Amazon had given refund to me for cancelling order and they had given reference id, but indian bank doesn't giving money back and i had enquired local bank and filled a form they said you will get money back within 40 days but even 4 months i didn't get money back. I am facing the issue only with indian bank.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: COMMON SERVICE CENTER, NORTH NEW STREET, ANANTHAPURAM & POST, GINGEE TALUK, VILLUPURAM DISTRICT, TAMILNADU - 605201, Viluppuram, Tamil Nadu

Respected sir, i pay rs.531 and rs.137 and rs.137 for various dates. Debited my current acount, could not credited for particular beneficiary accounts. Please refund it.

1.20.03.2019 - rs.531 - tnigrs payments - transaction failed
2.23.03.2019 - rs.137.08 - tnusrb - transaction failed.
3.25.03.2019 - rs.137.08 - tnusrb - transaction failed.

+3 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: VIT University chennai campus, Chennai, Tamil Nadu, 600127

I had tried to recharge my phone through airtel prepaid on google pay. It failed but the one didn't get refunded.
Date and time of transaction : 28 february 2019, 7:10 am
From : monikanaidu.[protected]@okaxis
Issuer bank : indian bank
Paid via: bill desk
Google transaction id: cicagkcyxjd6bw
Billdesk id: bdgo[protected]okaxis
Upi transaction id:[protected]
Operator reference id:[protected]

A dispute has been raised and has been settled and i had received a message saying the money will be refunded in 3-5 working days but it has not happened.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vellore, Tamil Nadu, 632014

I had ordered a t-shirt in amazon on 15 march 2019 and payment was done by debit card. After when i came to know the delivery date as i was not available on that particular delivery date i cancelled my order on that date itself. The refund was initiated by the amazon with reference number[protected] and mentioned that it takes 5 business days to get the amount credited to my account but it was not done and i contacted bank customer service to help me out with the help of the reference number but i didn't get any help from them. So i am raising a complaint regarding this, please take action as soon as possible and make my amount credited to my account.

+1 photos

Mar 28, 2019

Complaint marked as Resolved

i claimed a complaint with regarding my refund from amazon and got succeeded

Indian Bank customer support has been notified about the posted complaint.

May 02, 2019

Updated by chikkala nikhil I bought hair straightener and returned to amazon and the refund was initiated on 22 of April 2019 with the Authorization Code (Refund Reference Number) for the transaction is[protected] of 319 rs. Yet I didn't get my refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: BRTS Danilimda char rasta, Ahmedabad, Ahmedabad, Gujarat, 380022

I have undefined transaction from my account, i have my statement where 1000inr has been debited from my account which i have not done through my atm. I'm providing my atm withdraw details, please tell me how this amount is debited from my account.

Atm wdl atm
Wdl seq no
[protected]
Atm id
Cwcw0803
Tran date
(Mmdd) 0314
Tran time
(Hhmmss)
092436

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines