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Updated: Jun 25, 2026
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S
Savithri Udhay Shankar
Apr 4, 2019
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Address: Indian Bank, Venkatapurm Branch, 600053

I have filed complaint with the Indian Bank SPGRS with Complaint NO.IBCWE[protected] on March 13, 2018. We have not received any response from them so far. When we tried to check the status through customer care they said the SPGRS response says that they need the Branch Name & Account Number. I have clearly mentioned all the details in my complaint. I was ready to give the details once again but the customer care person asked me to once again go to the SPGRS site & register the complaint. When I tried to open the website i found it is not working. I once again called the customer care & asked him to provided any alternate mail id. They said there are no mail ids but we have to complain only through SPGRS. Its very pathetic to make a complaint that the complaint website itself is not working. Indian bank is holding our hard earned money and dodging us without paying the amount due to us. We may have to take the issue to the next level.
Indian Bank customer support has been notified about the posted complaint.
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Dear Indian Bank
12.10.2020 सोमवार को मैं इंडियन बैंक में अकाउंट करने झारखण्ड राज्य के गिरिडीह जिले के जमुआ प्रखंड के लताकी पंचायत में गया मेरे परिवार में मेरा भाई मेरी भाभी का भी अकाउंट इंडियन बैंक में है लेकि जब मैं बैंक में अकाउंट करने गया तो बैंक मैनेजर ने बताया कि अगर आप अपने अकाउंट में अटल पेंसन योजना या फिर सुकन्या समृद्धि योजना को लिंक करेंगें तो ही आपका अकाउंट ऑपन होगा अन्यथा आपका अकाउंट ऑपन नहीं होगा इंडियन बैंक भारत के एक भरोसेमंद बैंक है इसलिये आपसे अनुरोध करते हैं कि आप इस पर जल्द संज्ञान लें ताकि इंडियन बैंक पे लोगों का भरोसा कायम रखने में मदद मिले मेरा मो.no.[protected] है और मैं जिम्मेदारी के साथ ये कंप्लेन कर रहा हूँ
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    A
    anuma247
    from Vallam, Tamil Nadu
    Apr 4, 2019
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    Address: 134,BALAJI GARDENS ,PRESS COLONY POST,COIMBATORE, Coimbatore, Tamil Nadu, 641019

    We are sorry to note that the complaint raised by us regarding the non receipt of the IMPS transfer of Rs.3, 500/- on 1-4-2019 remains UNSOLVED even after 48 hours. Our reputation and credit worthiness is at stake as the beneficiary has never received the amount till this moment.
    Kindly look into this serious issue and resolve IMMEDIATELY
    Date of transfer : 1-4-2019
    Name of Bank : SBI, Narasimhanaickenpalayam
    Name of Beneficiary : AJAY
    SB ACCOUNT NO. : [protected]
    IMPS REF No :[protected]
    Sender : ANUPRASHA, 134, Balaji Gardens, Press Colony,
    Coimbatore : Current account: [protected]
    Indian Bank customer support has been notified about the posted complaint.
    Apr 04, 2019
    Updated by anuma247     PLEASE CREDIT THE AMOUNT TO THE BENEFICIARY ACCOUNT OR SEND BACK TO OUR CURRENT ACCOUNT
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      C
      Chandrahasa Reddy
      from Bengaluru, Karnataka
      Apr 4, 2019
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      Address: Nolumbur, Chennai, Tamil Nadu, 600095

      I have done shopping and tried paying with atm card but transaction shown declined so i paid using other card which was successful, but when i see in statement of account (Where transaction declined) the same transaction was successful and amount debited which is not supposed to be.in this case the amount should have been credited back automatically by bank which was not the case here. So i am requesting the refund of the same.

      Amount:1121.34
      Transaction seq: 90871
      Transaction date: 28th march 2019
      Indian Bank customer support has been notified about the posted complaint.
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        G
        Gourav Namdeo
        from Bhubaneshwar, Odisha
        Apr 4, 2019
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        Address: JHARSUGUDA PANCH PADA ODISHA, Jharsuguda, Odisha, 768204

        As i have done a transaction from amazon and sucess but i canceled it so there was refund amount initiated from their end on day 22/03/2019 and the reference no is:[protected] but amount has not been credited in my account till date and continuously i am contacting customer care for this but not getting a reply for this. As per them contact branch for complain, they put an ip from there side whenever branch contact to the department they said today will credit it but still in pending no action is been taken. As per amazon they instructed to file a charge dispute. Please look into the matter at the earliest. Please look into this matter as its
        Indian Bank customer support has been notified about the posted complaint.
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        Dear sir
        My name Adhidasu my Indian Bank A/c no[protected] I useing INDPAY app yesterday app updated then no activated still problem contact customer care executive told only for online complaint submit is possible . so as soon as rectify shortly
        Thanks regard
        Adhidasu
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          A
          Aasif Imraan
          from Tiruvalla, Kerala
          Apr 4, 2019
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          Address: Vellore, Tamil Nadu, 631002

          Good morning sir my name aasif mraan d. From indian bank arakkonam branch has purchased and swiped rupees 1500 in the pantaloons shop in ambatur. Money is not deposited to shop or retrieved back to my account. Please help me out to get back the money (1500rs)

          Account details
          Account no.[protected]
          Branch. Arakkonam
          Mobile [protected]
          Mail id [protected]@gmail.com
          Ifsc code idib000a028

          Thank you
          Indian Bank customer support has been notified about the posted complaint.
          Apr 04, 2019
          Updated by Aasif Imraan           Shopping date (1 April 2019) . And I have provided a formal complaint letter to my nearby Kattankulathur Indian bank branch on (4/4/19)
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          Ticket not booked .but money deducted from my account
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            S
            Shalini Balanandam
            Apr 3, 2019
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            I made a net transfer through IMPS from my Indian bank account to a beneficiary of hdfc bank on April 1st 2019. The amount got debited from my account but an alert popped up stating comm failure. Customer care responded that in one day it will get credited to beneficiary or else in 48 hrs it will get credited to my indian bank. But Still my amount didn't get credited to either hdfc bank or Indian bank. Please help.
            Indian Bank customer support has been notified about the posted complaint.
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              A
              ambarishj
              from Chennai, Tamil Nadu
              Apr 3, 2019
              Resolved
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              Resolved

              I had purchased a product of inr 1279 from amazon on 14 march 2019 for which i had paid using two modes of transaction:
              1. Amazon pay, inr 500
              2. Indian bank debit card, inr 779
              Since the product received was wrong i returned it on 18 march 2019. The seller received the product and initiated the refund on 27 march 2019 and i received the amazon pay of inr 500 the next day. I had contacted the seller again asking for remaining amount and he said that all the amount has been initiated for a refund. I called amazon customer care and the executive told me to wait for 3-5 working days. Now it has been 6 working days and the refund has not been processed yet.
              My bank details are:
              Indian bank a/c no.: [protected]
              Refund reference no.: 75503729087028175904452
              My contact details are:
              Contact: [protected]
              Email id: [protected]@gmail.com
              Jun 1, 2019
              Complaint marked as Resolved 
              No communication received from the bank whatsoever even while mailing the chief compliance officer/ customer handling, online complaint registrations. The refund probably processed automatically to the referenced account number to which it originally belonged after a long wait. Or there could be a bank official clearing the stuck amounts in the channel after realising that he/she should now better get back to work after spending a bunch of days/months of boring chit-chat.
              Indian Bank customer support has been notified about the posted complaint.
              May 01, 2019
              Updated by ambarishj               The amount still pending to be reflected in my account even after 1 month.
              Jun 01, 2019
              Updated by ambarishj               Received refund amount on 13 May 2019.
              Thank you.
              View replies
              My fund transfer not credit for destination account
              Reply
              Money was debited at 2-3-19 amount was RS 549
              SEQ NO...[protected]
              ATM ID. NO 00218923

              I am marked in photo..can u please check that status
              Reply
              Pavan Kalyan Vadduri's reply, Apr 3, 2019
              Sorry it 2 -4- 19 date
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                S
                Sowmya T.G
                from Mumbai, Maharashtra
                Apr 3, 2019
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                I order one wallet worth of rs 399... And again i returned on march 26th 2019... Amazon refunded on 1st april 2019... So i called to indian bank becuse still not yet credited to my account so i called customer care but thy dint resolved my issue... So kindly check and resolve my issue... Amazon senior executive i askd thy are telling its refunded so kindly check... Refund reference number[protected]
                Indian Bank customer support has been notified about the posted complaint.
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                  R
                  Rajesh Stalin
                  Apr 3, 2019
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                  Address: Vanniyar street, ambattur kuppam, Tiruvallur, Tamil Nadu, 600058

                  Sir,
                  I am chitra, my account number[protected], i done impsc transaction to pay my cc payment on 1-apr'19, amos has been debited but, no sms notification received, money still not credited to the beneficiary, called customer care, they suggested to wait for 3 days, still not credited, my retrivel reference number is[protected]. Please revise back my money... Thanks
                  Indian Bank customer support has been notified about the posted complaint.
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                    N
                    Niraimathy
                    from Chennai, Tamil Nadu
                    Apr 3, 2019
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                    Address: Mudaliarpet Pondicherry

                    Hi my name is niraimathy from pondicherry. On 1/4/2019 i transferred rs 2, 00, 000 from my indian bank account account no.[protected] of mudaliarpet pondicherry branch to dena bank of pondicherry branch. I got error msg saying server down but my money was deducted from my account. It wasn't transferred to the destination account also. Pls help me to get my money bank. I have an urgent housing loan to close. Hence pledged my jewels and transfered the amount. Pls help me.. Else my housing loan bank will issue notice against my house..
                    Indian Bank customer support has been notified about the posted complaint.
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                    I dont get my refund my refund reference number is [protected] please send my money
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                      N
                      Niraimathy
                      from Chennai, Tamil Nadu
                      Apr 3, 2019
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                      I transferred on 01/04/2019 rs 2, 00, 000 from indian bank mudaliarpet pondicherry branch to dena bank pondicherry branch through imps. I never got msg saying transaction successful but money was deducted from my account and it was not credited in the destination account also. Kindly help me to get my money back. My home branch asking me to wait for two more days.. I have lodged online complaint also in the bank website
                      Indian Bank customer support has been notified about the posted complaint.
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                        M
                        Manikantan R
                        Apr 3, 2019
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                        I am manikantan r. Last week tuesday 26/03/2019 tried to book a bus ticket through paytm. Unfortunately the booking was failed after amount of rs.500 debited from my account (Acc no: [protected]). From paytm side they are said that they are initiated the refund process and transaction id :0001090869085209582061. Still i will not get refund credited to my account. Please take neccesary action.
                        Indian Bank customer support has been notified about the posted complaint.
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                          H
                          harihd
                          from Nadapuram, Kerala
                          Apr 3, 2019
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                          Address: Indian bank,vavvakkavu branch, 690528

                          I ordered a product of rs1949 on amazone.in. I cancel the order on the next day. I paid the money through my debit card of indian bank. After cancel of my order, refund was initiated on[protected]. Refund was complete on[protected]. Refund money from amazone.in not reached my account. Uti number:[protected]. I contacted indian bank customer care and they say that the amount is not credited. If amount is not credited, how the bank issues reference number
                          Indian Bank customer support has been notified about the posted complaint.
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                            P
                            Praveensundaram
                            from Tiruchengode, Tamil Nadu
                            Apr 3, 2019
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                            Resolved

                            Address: Chennai, Tamil Nadu, 60081

                            I'm send money to beneficiary account apr1 2019 using indian bank upi. The amount of 300 my money is detected but amount is not transfer to beneficiary account.
                            Also indian bank website complaints link not work. So, please refund my money in my account or transfer to beneficiary account.
                            Transaction id is mentioned in photos. Please see and refund my money.
                            Apr 4, 2019
                            Complaint marked as Resolved 
                            I'll call to indianbank customer care they say this process is not saved here so, you'll conduct Bhim customer care because the transaction using via Bhim (indianbank) upi.i'll call Bhim coustemer care but the number is not work.however yesterday my money refunded it to my account. Refund process takes 2-3working days
                            Indian Bank customer support has been notified about the posted complaint.
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                              S
                              Sathish Maggi
                              Apr 2, 2019
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                              Address: Thirukkazkundram, 603109

                              Indian bank in thirukkazkundram pin code 603109
                              My name sathish i am from thirukkazkundram today i am going indian bank i will deposit 10000 i am waiting for cash counter 20. Min but that time cashier telling me below 10000 not deposit here he is sending to the another person but me not deposit for that 10000 thousand is not responsible for this bank
                              Indian Bank customer support has been notified about the posted complaint.
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                                A
                                anuma247
                                from Vallam, Tamil Nadu
                                Apr 2, 2019
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                                Address: 134,BALAJI GARDENS,PRESS COLONY POST,COIMBATORE, Coimbatore, Tamil Nadu, 641019

                                We have sent an imps for rs.3, 500/- (Rupees three thousand five hundred only) on 1-4-2019. But the amount is yet to be credited into the beneficiary"s account. Kindly do the needful and credit the amount into the beneficiary' s account or send back the amount to our current account.
                                Name of beneficiary : ajay
                                Bank/branch : sbi, narasimhanaickenpalayam
                                Ifsc : sbin0008155
                                Imps reference :[protected]
                                Sb account : [protected]
                                Indian Bank customer support has been notified about the posted complaint.
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                                  rhlmeena35
                                  from Palwal, Haryana
                                  Mar 31, 2019
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                                  I done 158 payment on 9th of feb. 2019 in swigy app.but due to some reasons transaction failed and amount deducted. please inform indian bank support center for tracking this amount. my transaction details are following which i had copied from account statement:

                                  POS PRCH ATM
                                  WDL SEQ NO
                                  [protected]
                                  ATM ID
                                  87011649 TRAN
                                  DATE (MMDD)
                                  0209 TRAN
                                  TIME
                                  (HHMMSS)
                                  194302
                                  Indian Bank customer support has been notified about the posted complaint.
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                                  My payment through phonepe of rs 50 is debited and the amount is not received by a reciver will u please refund my amount transaction id P1903291256075383111733 time 12: 56 pm 29 March 2019 please I want my money back thanking u
                                  With regards
                                  Sachin s s
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                                    M
                                    Mallapareddy Suresh Babu
                                    Mar 31, 2019
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                                    Address: Kolathur, Chennai, TN, 600099, Salem, Tamil Nadu, 600099

                                    I availed home loan from this bank in Feb 2018. Since then I was orally following up with the branch about the status. They were saying "sir, we applied your claim and it is under process". Then I escalated higher levels in mails from 16 Feb 2019.
                                    Then the branch/bank applies only on 1 Mar 2019.
                                    1 YEAR DELAY! I am not paying my loan EMI.
                                    Indian Bank customer support has been notified about the posted complaint.
                                    Mar 31, 2019
                                    Updated by Mallapareddy Suresh Babu                                     What action taken on the delay? And I will not pay my EMI

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                                      Prema V
                                      Mar 30, 2019
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                                      Address: Edayarpalayam, vellalore, Coimbatore, Tamil Nadu, 641111

                                      We transfer money through my mobile app indpay on 29th march 2019. But its not credited beneficiary account until now. I got following message after transfer money "mobile imps transaction of rs 29120.00 to penna cement was successful. Ref no : indianbank"

                                      Please refund my money to my account

                                      By maheshswaran. V
                                      Account no.:[protected]
                                      Mobile no.:[protected]
                                      Mail id:[protected]@gmail.com
                                      Branch vellalore.
                                      Indian Bank customer support has been notified about the posted complaint.
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                                        anngeorge
                                        from Vellore, Tamil Nadu
                                        Mar 30, 2019
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                                        This is ann george and i have an account in an indian bank, vellore branch, 632014
                                        I booked a bus on 18th december, 2018 and this said bus got cancelled from red bus side and according to them the refund was initiated on[protected].

                                        I have contacted red bus who asked me to contact indian bank. I did contact indian bank in the past three months and i still have not gotten my money.

                                        Kindly please help me resolve this issue.
                                        Indian Bank customer support has been notified about the posted complaint.
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