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Indian Bank Complaints & Reviews

www.indianbank.in

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Updated: Aug 31, 2025

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Address: Thanjavur, Tamil Nadu

Want to get refund from indian bank
*bank - indian bank
*account number :[protected]
*refund reference number:[protected]

I have purchased mobile from amazon on 8 march 2019 by making payment of 10499 through indian bank debit card. I have returned the item and amazon refund reference number[protected]. When i contacted amazon, they requested to file charge dispute with indian bank customer care. Pls refund me soon...

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Address: SD Area, New Delhi, Delhi, 110 066

Excessively long delay in issuing a new credit card with an enhanced credit limit. The time taken is over 10 months. My sb ac. No. Is[protected] and credit card no. Is [protected]. I had applied once with all the necessary documents as told by the concerned person. Nothing happened for 4 months and the person got transferred. The next person, deepak by name told me to resubmit it. I did so after they had verified everything. Now for the past 6 months nothing has happened. Since they have not increased my credit limit, i am unable to purchase air tickets for my family if i have to go anywhere. This is not the way a bank should work. They lack professionalism and are not even ashamed but keep on exchanging sweet words with me saying that they would look into it. What more can i do

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Address: 13 A North Street Thittacherry Nagapattinam, Chennai, Tamil Nadu

As i have ordered a product from amazon and have returned it so there was refund amount on 08.03.2019at 09:30 pm and the reference no is:[protected]. But amount has not been credited in my account till late and continuously i am contacting customer care. The product is poco f1 back cover. I am calling the customer care of indian bank they telling that different solution for this refund. And i am telling to the amazon customer care they tell that i want to fill charge dispute form. Kindly return my money

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Address: 18/12, Sriangam appartment, Narasimman street,West Mambalam,Chennai-33, Chennai, Tamil Nadu, 600033

Sub: non receipt of cash on withdrawal from indian bank atm, panagal park branch, t. Nagar, chennai-17-reg.
—
I submit the following incident for your kind notice and request investigation in this matter.

On[protected] i authorised my husband sri. G. Sivakumar to withdraw rs. 25000/- using my indian bank debit card. He went to nearby sbi atm and icici atm in mambalam and tried to withdraw amount.in both the places his request was denied. Finally he went to panagal park indian atm and used the card for withdrawal. After applying correct pin number he received a printed slip saying that his request was unable to process. So he came out from atm. On 14th nov when i went to indian bank to withdraw cash in person i surprise to found from the entries in the passbook showing withdrawal of 25000/- on 12th nov from atm.

I immediately met the branch manager and narrated the incident and lodged a written complaint. They told they will investigate the matter from the surveillance camera footage. After that i have been constantly enquiring the branch manager whether any clue have been got from the camera footage. Finally they told that few seconds after my husband left atm the cash could have been come out and the person came after him might be taken the amount. He denied to disclose the identity of the next person who entered and took the amount probably that may be due to their rules and regulations of bank. So far i have not received any written reply from the bank.
I am a retired pensioner retired as pay & accounts office from (South), chennai and the loss of above said amount is from my pension account. It is not a small amount to loose. I request you to intervene in this case and help me to get back rs. 25000/-.
I request you take necessary action in this regard with the co-ordination of indian bank, panagal park branch and i hope that u will get back my money at the earliest.
Thanking you sir.

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S

shivbanu

from Coimbatore, Tamil Nadu

Apr 12, 2019

No reply for my complaint made on 17th Mar 2019 from Indian bank for amount lost in ATM withdrawal

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Address: Mumbai City, Maharashtra, 400003

Dear Sir/Mam,

Name: Anamnaaz Khalid Hussain Qureshi
Account Number: [protected]
Mobile Number: [protected]

I have purchased Naviforce Men Watch from amazon on 07th March 2019 by making payment of Rs. 2724/- through indian bank debit card. I have Canclled the item and amazon initiated refund on 10th March 2019 with refund reference number of[protected]. When i contacted to Indian bank customer care executives denying the existence. I am not in Mumbai so that i wont able to come branch.

Please find the attach screenshot copy from amazon and also my passbook copy and adhaar/pan card for your reference.

I request you to kindly do the needful as soon as possible and refund the amount.

Regards,
Anamnaaz Qureshi

Indian Bank customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by Anam Qureshi Please update me status when it resolved

Mar 19, 2019

Updated by Anam Qureshi Any update?

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Address: Nsk nagar vengamedu karur, 639001

I'm karthik from karur tamilnadu, we purchased clothes, we use to atm debit card, bill amount paid to pos machine with atm debit card. 1st transaction failed, so we do another one transaction... 2rd transaction complete. But my account amount debited double time... Please helped, my failed transaction amount refunded to my account,
Indian bank
A/c no: [protected]
Amount:rs 2200
Seq no:[protected]
Atm id: 40529384
Thank you

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Address: new no:3, Mannappa street, kottur, Chennai, Tamil Nadu, 600085

Hello. I had purchased a product from amazon and canceled it on march 6th. They said the refund had been initiated on march 7th itself. It takes usually just 4 to 5 business days. But i have not got the refund yet. The transaction id is[protected]. I have contacted amazon customer care as well as indian bank customer care. They don't seem to suggest the right solution. Why haven't i got my refund yet? Will this be the case for all my refunds? I have two more refunds on their way. Please look into the issue.

Mar 15, 2019

Complaint marked as Resolved

Thank you indian bank for addressing the issue in like no time... I am really impressed.. please keep up the good work

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Address: Apollo hospitals, Apollo personalised health check, No. 21 Greams lane off greams road, Chennai, Tamil Nadu, 600006

I have been ordering a sonnet school bag wander in DOF Website. My order placed successfully and made a payment also in online. My order transactions have been made but my order has been cancelled due to insufficient stock. Therefore i kindly request you for my refund of Rs. 1450/-. Even the website number is incorrect so kindly do the needful as earliest. It's very helpful for us. Then only we have to buy some other bag. Please...

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Address: Nsk nagar, vengamedu, karur-6, Karur, Tamil Nadu, 639006

We purchased to dress in siva textile, bazaar karur. Bill amount pay to atm debit card in pos machine, 1st transaction error, so we do another one transaction but my account amount double time debited one purchase bill.. Please helped error transaction amount refunded to my account
A/c no:[protected]
Amount: rs.2200
Seq no:[protected]
Thank you...

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M

Monisha Raju

Mar 15, 2019

I didnt receive my money from both Amazon and bank side...no proper response from both side.i want my money immediately .so make it as soon as possible.please take this so very serious.

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Address: 66,B union office road,opposite bus stand, Viluppuram, Tamil Nadu, 605757

Sir, I am the managing director of Dhasrathan agency corporation(electrical and hardware) which is located at tirukovilur villupuram district.On 05/03/2019 I had put 6 cheques which is state bank cheques(local bank) and I put cheques for collection(my current account no :[protected])at Indian bank tirukovilur branch villupuram district(pincode:605757)but cheques are not clear still now.so I complainted to that bank manager and bank staff.They gave me bad response and said that we send that cheques for collection at head office but still they are not cleared .But I enquired that state bank manager...he said that if we put collection it will cleared us within 2 days.Every month I transact more cheques for my business purpose but every time they creating such problems.So kindly I am asking you to take proper action on that bank staff and that bank manager.

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Address: 66,B union office road,opposite bus stand, Viluppuram, Tamil Nadu, 605757

Sir, i am the managing director of bharath corporation (Electrical and hardware) which is located at tirukovilur villupuram district. On 05/03/2019 i had put 4 cheques which is pallavan grama bank cheques (Local bank) and i put cheques for collection (My current account no :[protected] at indian bank tirukovilur branch villupuram district (Pincode:605757) but cheques are not clear still now. So i complainted to that bank manager and bank staff....

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Address: 117, RAM VIHAR, ANAND VIHAR, DELHI, New Delhi, Delhi, 110092

Website: Bank

Hello, my name is amol sood.
I placed an order on amazon on 3rd march, 2019 and immediately cancelled it. Amount was 615 rs. Paid by my indian bank debit card. For refund of payment made, i received the following message from amazon (Appended below). As on 12th march 2019, i have still not received my refund in my bank account. So i contacted indian bank customer care as directed. But when i contacted indian bank customer care about the same, they said they can't help me and i should approach the seller (Amazon) again. Amazon customer care again told me that i should register it as 'charge dispute transaction' with indian bank, so i again contacted my bank's customer care who told me that i can't register this dispute with them as it is a problem on the seller's side and they can't do anything.
My problem is still not resolved as i have not received my refund. Kindly help.

"hello,

Your refund of rs.615.62 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon."

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J

Jigarb Prajapati

Mar 14, 2019

My Amazon product Refund not received in my bank account
The refund note has been receive seller all ready process amount of 1860 on 23th February 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection .

Jigarb Prajapati's reply, Mar 6, 2019

My amazon product refund not received in my bank account

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Address: SECTOR 10, 400703

We have our a/c from past 9 years and now new branch manager is not supporting us for some problem. A/c no.[protected]-current a/c-[protected] current and other personal accounts too.

We did'nt has any issue we past manager of staff. But
Current manager is not at all supportive and helpful.
Requesting you kindly help us with our regular operating accounts and for smooth functioning.

Contact no.[protected] bhavesh

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K

Kousiki Sarkar

Mar 13, 2019

Being an account holder we are facing suffocating condition in your bank premises due to unavailable of conditioning system. There are neither exost fans nor air-conditioners. I think Bank authority should take proper step if they think humanity is placed before business.

S

Sachin Suthar 17

from Gharaunda, Haryana

Mar 14, 2019

I am not receiving messages of transactions from Indian Bank.
My account name is Sushil Plywood Company.
I have a current account with Indian Bank

V

Venkatesh Vikki

Mar 14, 2019

2250 it's not refunded by Amazon I want it (charged dispute) it that's it

G

Gincybabu

from Namakkal, Tamil Nadu

Mar 14, 2019

04.03.2019 Rs.7500/- Fund transfer to other bank. Rs.7500/- Debited. But not received in other Bank. Please Refund Rs.7500/- as soon as possible.

Reference No. : IMPS/P2A/[protected]/[protected]/SBIN.
Transfer to [protected]

S

subbu2222

from Tirupati, Andhra Pradesh

Mar 14, 2019

Paytm refunded the amount 400 into my account. given below details
Transaction date:[protected],
Transaction id: 30003890629059137583543.
Please check and confirm

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Address: Nagapattinam, Tamil Nadu, 609001

My online amazon tneb bill payment failed but out debited my a/c.
5times amount debited 440*5
Amazon refund successful but amount not credit my account after 10days. I contact amazon customer care they tell shoes complaint but it's pending.
Kindly help me immediately my amount need urgent
And my refund ref no
[protected]
[protected].
[protected]

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G

godwinalex

Mar 13, 2019

In my ind pay app while opening showing error 400

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Address: 2/3chandan colony lal duara yamunanagar, Yamuna Nagar, Haryana, 135001

Name - sharwan kumar
Account no[protected]
Reference no[protected]
Contact no - [protected]
I have purchased sobo aquarium filter from amazon on 27-feb/2019 by making payment of 845 through indian bank debit card. I have returned the item and amazon initiated refund on 3-mar/2019 with refund reference number of[protected]. This is my order i'd - ddym8ppsrrma. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue

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Jegadeesh Selva

Mar 13, 2019

There is some unknown transaction done in my and they stolen my money around 9000 INR.
I didn't receive any OTP or notifications about the deduction.
I complained directly to the branch but they're careless any shouting to me

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Address: Annanagar Chennai W-100, 2Nnd Avenue, 600040

08/03/2019 mumbai fort withdrawal transfer sajida banu idibh[protected] transfer to [protected] 30006.00
Above is copied and pasted from the s/a copy that i had generated to show that the beneficiary, sajida banu has no such account. The amount of rs.30, 000 meant to be transferred to her a/c [protected] with hdfc has not reached her. It appears that net banking transfer has been erroneously delivered to an account not registered...

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Address: 93,east nanjilnadu,mayiladuthurai., Nagapattinam, Tamil Nadu, 00M023

Website: [email protected]

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 at 6.45 pm and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

Indian Bank customer support has been notified about the posted complaint.

Mar 09, 2019

Updated by Bengaluru Huduga Vamshi As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 ar 6.43 pm
and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

Mar 09, 2019

Updated by Bengaluru Huduga Vamshi consumer complaints logo
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BanksIndian Bank amount will not refund
Indian Bank — amount will not refund

1 Review
93, east nanjilnadu, mayiladuthurai., Mayiladuthurai, Nagapattinam District, Tamil Nadu, India
Be Bengaluru Huduga Vamshi on Mar 9, 2019
Mark as Resolved

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 at 6.45 pm and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

Complaint Status
[Mar 09, 2019]
Indian Bank customer support has been notified about the posted complaint.
Updated by Bengaluru Huduga Vamshi, Mar 09, 2019

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 ar 6.43 pm
and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

Mar 09, 2019

Updated by Bengaluru Huduga Vamshi consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

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search
Account
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© 2019 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

BanksIndian Bank amount will not refund
Indian Bank — amount will not refund

1 Review
93, east nanjilnadu, mayiladuthurai., Mayiladuthurai, Nagapattinam District, Tamil Nadu, India
Be Bengaluru Huduga Vamshi on Mar 9, 2019
Mark as Resolved

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 at 6.45 pm and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

Complaint Status
[Mar 09, 2019]
Indian Bank customer support has been notified about the posted complaint.
Updated by Bengaluru Huduga Vamshi, Mar 09, 2019

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 1.3.2019 ar 6.43 pm
and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

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I have ordered a book on amazon and payed through online and cancelled it amazon told they refunded the amount But it has been 10 days the amount has not reflected in my account. when i called amazon customer care they told that the amount has been credited to my bank and told to ask the bank.when i contacted Indian bank customer care they didn't respond properly.My RRN number also given by amazon [protected].kindly do the needfull...please please..

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Hari ram s

Mar 11, 2019

Fees payable transaction is error but cut amount with my account please refund my money back

refund from amazon to indian bank - Comment #3373504 - Image #0

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As I have book a online Air india ticket with PNR Z96XS which failed. Passenger name SYED MOHAMED BUHARI SULTHAN IMRAN. But the money got deducted. Message from the bank
RS.9140.00 Spent on POS/Ecom using IB debit card on 22/02/19 23:14 at AIRINDIA Mumbai from AC:XXX252043 BALANCE 15514.39 CR - INDIAN BANK.
AS I have requested the airindia for refund against a failed transaction. They said the money didn't credit to their account. As per bank policy. The money would be refunded with 5-6 days. I have complaint indian customer services atm withdrawal failure reference no.INET[protected]. The status is showing pending. The customer care said it would be refunded within a week. But still no refund got. Please help in this regard.
Account no. [protected]
Ifsc code IDIB000B177
Name SULTHAN IMRAN
INDIAN BANK
Debit card type RUpay
Debit card no. [protected]
Expiry date 07/24
Transaction details (mini statement)
[protected] ATm Wdl Seq no.[protected]
Atm id BDR0000
Please contact [protected] or [protected] for further details or mail [protected]@gmail.com

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R

Raman toor

Mar 11, 2019

Sir on[protected] i was transfering my amount through Ind Pay to my other pnb bank account. my transaction debted from users side but cannot be recived from receivers side.plz refund my transaction to my account as soon as possible.

atm withdrawal failure ecom/pos transaction - Comment #3373474 - Image #0

V

Vimallohan

from Bengaluru, Karnataka

Apr 2, 2020

Hello sir 24 /3/2020 I am recharged Rs 149/ my cell number [protected] via Paytm but can't recharge this number but Rs 149/ debited in my indian bank account please return this amount Rs 149

atm withdrawal failure ecom/pos transaction - Comment #3670613 - Image #0

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Address: Ayyagoundar line,valapaddy, Salem, Tamil Nadu, 636115

Sir amazon has refunded my amount. But till now i didn't receive any amount. They told me to dispute my transactions. But the indian bank customer care refuses to dispute my transactions and told that you would get the utr code see your respective branch. Please take an immediate action and refund my amount quickly. You can contact me through my mobile number:[protected]

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