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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Indian Bank reviews & complaints page 161

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R
Ramyaram 03
from Chennai, Tamil Nadu
Jan 22, 2019
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I am account holder of indian bank, manali branch. Account number [protected]. As i have ordered a product from amazon and have returned it. But the amount has not been credited into my account. Reference number for the transaction is[protected] for the amount 389 and the next reference number is[protected] for the amount 749 and nect ref number is[protected] for the amount rs.909
Indian Bank customer support has been notified about the posted complaint.
ON 20/1/2019 FROM TRIVANDRUM ATM I WITHDRAW Rs.500 two times. But the money debited from my account thrice.

am complaining about refund issue - Comment #3331893 - Image #0
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    S
    Shru27
    from Karaikal, Puducherry
    Jan 21, 2019
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    Address: Vellore, Tamil Nadu, 632014

    I am supposed to get 3 refund of rs 30, rs 115 and rs 294 a week back. Even though the amount has been processed from their side, my balance is still the same. I contacted the sites returning the amount (Irtct and dominoes) and both replied saying that it will be returned in 7 working day. And it has been 7 working days and still there is no refund reflected in my account. I would request that you look into it and revert back the amount.
    Indian Bank customer support has been notified about the posted complaint.
    Amazon shopping refunded not credit my bank ref no 75503729010026080181895
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      R
      Rk Rokz
      from Vijayawada, Andhra Pradesh
      Jan 21, 2019
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      As I have been ordered a product from amazon and have cancelled it so there was refund amount initiated from their end on 13/1/2019at 11.10pm and the reference no is 75503729014026192102462 .but amount has not been credited in my a/c till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.
      Indian Bank customer support has been notified about the posted complaint.
      Amount transaction in phone pe account Rs 2000 massage recieved but don't transaction to the amount pls refund this amount in my account thanks & regards

      amazon refunds - Comment #3331878 - Image #0
      Sundharviji's reply, Jan 21, 2019
      Refund amount massage recieved don't transaction thanks &regards
      I purchased a product in amazon but as soon as i canceled my order now 6799 got debited for the product but i cancelled the same product when will i get my money refunded??
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        H
        Harsh Sanghavi
        from Mumbai, Maharashtra
        Jan 21, 2019
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        Address: 400064

        I had ordered earphones from Amazon worth Rs1690 on 10th January 2019 using my debit card. I had cancelled the order and it was successfully cancelled. They initiated me refund of the same and provided me with a reference id which bank had given them i.e 75503729011026113040281. However the amount has not been credited to my account till date.I gave the same reference ID to Indian Bank and they said they cannot do anything about it. However RBI has stated that if the bank fails to credit the amount in your account then they have to compensate you for it. Indian bank also doesn’t have a charge dispute form. So, basically I am not getting the amount from anywhere. Kindly help.
        +2 photos
        Indian Bank customer support has been notified about the posted complaint.
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          R
          rtss76
          from Kishanpur, Uttar Pradesh
          Jan 21, 2019
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          Resolved

          Address: Lucknow, Uttar Pradesh

          Paytm refunded me 530 rupees on my debit card ending with 2063 on 01/01/019 but till date the amount is not credited by indian bank. Paytm also provide me transactikn reference number which is[protected] . I contact to my branch also but they didn't help me i complained online with customer care various times but issue not resolved. My amount is stuck on bank side. Till date they didn't credit my amount. Please check it sir and resolve it asap. Thanks
          Jan 24, 2019
          Complaint marked as Resolved 
          Problem solved
          Indian Bank customer support has been notified about the posted complaint.
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            K
            kalpana vijay
            from Coimbatore, Tamil Nadu
            Jan 21, 2019
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            Address: Salem, Tamil Nadu, 600099

            Respected sir,
            I am kalpana, an indian bank customer at kolathur branch. I did an imps fund transfer of 10000 (Ten thousand) to my beneficiary on january 2nd 2019.
            After this transaction i saw an msg on screen qouting "your imps transaction is approved". But i didn't received any money debited msg from my bank to my mobile. Immediately my money 10000 has been debited from my account. Later my beneficiary claims that he hasn't been credited my 10000 rs. I waited for two days and still it hasn't been credited to my beneficiary. I have given written complaints to my branch two times. But no use. They requested me to wait for few days. I have waited for more than 16 days. Still my money hasn't been credited back to my account nor to the beneficiary. Where is my money?
            Please track down and credit back to my account. I have also registered online complaint with ref no i*9 on 18th jan 2019. Please do track my money and credit back to my account.
            Indian Bank customer support has been notified about the posted complaint.
            Jan 22, 2019
            Updated by kalpana vijay
            Thanks for the quick response from Indian Bank. My money has been credited to the beneficiary account.
            Thanks for the quick response from Indian bank. My money has been credited to the beneficiary account.
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              S
              Suhail Rockzz
              from Adur, Kerala
              Jan 19, 2019
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              Address: Chennai, Tamil Nadu, 600019
              Website: www.amazon.in

              As i was ordered bluetooth headset for ₹310 in amazon online shopping and include 100 from amazon pay balance... But that product is damaged... So i replaced that and they said amount would be refund through your debit card in 3 to 5 business days... But amount is not refunded back... But when i contact customer service... They said that money is refunded back to your bank and they also give reference number for that transaction "your reference no is #[protected] for your amazon order" and also said that please contact ur bank customer service to initiate the refund.. And please refund and resolved it immediately
              Indian Bank customer support has been notified about the posted complaint.
              Amazon company refund me 1451on dt 8 12 2018 with reference no 092810 at time 8.49 pm but it not credit to my account till today
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                L
                Lekha K
                from Chennai, Tamil Nadu
                Jan 18, 2019
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                Address: Coimbatore, Tamil Nadu, 641006
                Website: www.Indian bank.com

                As i booked train tickets by transferring the amount via indian bank debit card and it was cancelled due to some personal issues. As irctc replied, the amount was refunded to my account but still i didn't received yet. Its already twice am facing the same issue. I want it to be resolved and one more thing i wanna post is i didn't receive any messages like bank balance from bank except otp, i wanna it to be resolved
                Indian Bank customer support has been notified about the posted complaint.
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                  M
                  meahasan
                  from Chennai, Tamil Nadu
                  Jan 17, 2019
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                  Address: 603210

                  Remainder 2.

                  I am the one of your customer o[censored]rapakkam branch, my account no is[protected]. I was use net banking for dtcp approvals for eight plots on
                  16/11/2018, but two nos of transaction is not working the net, but the amount deducted i can not get the money back. I complaint the matter to customer care, they told you go to your branch, i gone there they infirm me to complaint to grievance.
                  Please do the need full asap.
                  Till nobody call me. What happened about my complaint? More than two months finished till no response.

                  Please response me
                  Regards
                  Hasan
                  Abi stationery
                  Indian Bank customer support has been notified about the posted complaint.
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                    G
                    Gracie16
                    from Hyderabad, Telangana
                    Jan 17, 2019
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                    I had booked a bus ticket from lucknow to delhi for the 6th jan. But cancelled it on 3rd jan itself. The refund for my ticket has been initiated from red bus on 3rd january 2019 to the mode of payment used by me for this transaction. (My atm card)
                    Details of the transaction are given below:

                    · po no. :[protected]

                    · refunded amount: rs. 1278/-

                    · arn no. 30001090048365149205021 and the refund was processed from red bus end.
                    Kindly look into it and do the needful at the earliest.
                    Indian Bank customer support has been notified about the posted complaint.
                    Sir yesterday i got my salary 11980 to my account. I withdrawn 4600. But now it is showing 48 rupees. please help how to retain my whole balance.
                    75503729006025975444810 is my refund amount refrance no by completed in amazone comply but he is not creat to my bank account by indian bank

                    I am complaining about the refund amount not credited into my account - Comment #3329905 - Image #0
                    75503729006025975444810 my refund. Refrance no but my amount is not creat my bank account and there has been completed by amazone refund amount is completed by amazone

                    I am complaining about the refund amount not credited into my account - Comment #3329910 - Image #0
                    kishanpandey's reply, Jan 17, 2019
                    No responce
                    IMPS Transfer from Indian bank to Bank of Baroda on 12JAN2019 NRI branch Mumbai

                    Indian bank account no[protected]
                    Bank Of Baroda account no [protected]
                    Indian bank account debited but Bank of Baroda account not credited so far
                    Amount Rs. 49993.00
                    Ref in Indian bank[protected]/IMPS/[protected]

                    Gopal Shah [protected]@gmail.com
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                      J
                      jayati53
                      from Kolkata, West Bengal
                      Jan 17, 2019
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                      On 7th January, 2019, i made a payment of cesc through amazon pay, of rs 360(three hundred sixty)only, that transaction was failed but amount was not credited to my Indian bank account.so i asked amazon about it. then amazon replied the mail and amazon have issued refund reference no:[protected] which is attached herein below. i called customer care of Indian bank but they didn't give any satisfied reply.
                      so i request to solve the problem as early as possible
                      +1 photos
                      Indian Bank customer support has been notified about the posted complaint.
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                        M
                        Md Selim khan..
                        from Gobardanga, West Bengal
                        Jan 16, 2019
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                        Resolved

                        Address: 732203
                        Website: www.indianbank.in

                        Dear Sir,

                        I have ordered two product from Amazon and order cancelled it same day. So there was refund amount initiated from their end on 31/12/2018 and the reference number for the transaction is 393210 but the amount has not been credited in my account till date and continuously I am contacting customer care for this but not getting a reply for this. As per them as complain on SPGRS and reference no: IBCWE[protected] its showing completed but no action is been taken. As per Amazon, they instructed to file a charge dispute but when I am trying to get it done through Indian bank I have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter as its very serious.
                        Please Sir.
                        +7 photos
                        Jan 16, 2019
                        Complaint marked as Resolved 
                        +442030140221 this is the customer care Amazon.
                        Indian Bank customer support has been notified about the posted complaint.
                        Jan 16, 2019
                        Updated by Md Selim khan..
                        Please help me Sir
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                          V
                          Vibhanshu Shandilya
                          from Udaipur, Rajasthan
                          Jan 16, 2019
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                          Address: Jodhpur, Rajasthan

                          Dear sir
                          This is to infrm that i have purchase leaderachi men’s muskat hunter leather messenger bag from amazon on 02.01.2019 of rs 3349 and return the same on 2.01.2019 and refund for the same was initated on 5.01.2019 at 1:06 pm with refernce no - 75503729006025974254764 but refund has not recieved till date in my bank account.
                          For the same issue i went to my bank and diacuss the issue but no satisfactory reply recieved from the bank.
                          Do the needful.
                          Indian Bank customer support has been notified about the posted complaint.
                          Jan 18, 2019
                          Updated by Vibhanshu Shandilya
                          No call received from Indian bank customer service.Please resolve my issue as early as possible.
                          I m attaching my account statement from 5 jan to till date

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                            A
                            Amit Rander
                            from Bengaluru, Karnataka
                            Jan 16, 2019
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                            Address: Bangalore, Karnataka, 560076

                            I have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 20/12/2019 and the reference no is: 75503728355025517894604 but the amount has not been credited in my account till date and continuously i am contacting customer care for this but not getting a reply for this. As per them as complain on spgrs and ref no: ibcwe[protected] its showing completed but no action is been taken. As per amazon, they instructed to file a charge dispute but when i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter as its very serious.
                            +2 photos
                            Indian Bank customer support has been notified about the posted complaint.
                            Jan 16, 2019
                            Updated by Amit Rander
                            I have ordered a product from Amazon and have returned the amount of 2099 Rs. it so there was refund amount initiated from their end on 20/12/2018 and the reference no is: 75503728355025517894604 but the amount has not been credited in my account till date and continuously I am contacting customer care for this but not getting a reply for this. As per them as complain on SPGRS and ref no: IBCWE[protected] its showing completed but no action is been taken. As per Amazon, they instructed to file a charge dispute but when I am trying to get it done through Indian bank I have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter as its very serious.

                            Account Details :
                            Name : Amit Rander
                            Account number :[protected]
                            amount refund 2099.00 Rs.
                            The amazon refunded my money but i still not found that money in my account regarding reference number[protected].
                            I am requesting you to kindly initiate the process and return my money back.

                            refund amount from amazon - Comment #3327193 - Image #0
                            My old number [protected] change new Mobile number change new number [protected]
                            Najimul Hoque's reply, Jan 12, 2019
                            Change mobile number
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                              N
                              Nithin2668
                              from Bengaluru, Karnataka
                              Jan 16, 2019
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                              Address: 560100

                              On 9th jan 2019 i have deposited a cheque
                              Today its 16th jan still it is not cleared the worst bank which i have never seen before. Even in home branch no they are least bothered and noone is responding...even i called for customer care they are telling me to go for the homr branch...home branch manager is telling me network issue server down...wat the bank u r running i dont know...
                              Indian Bank customer support has been notified about the posted complaint.
                              I don't get my money refunded to my account of booking fail of two train tickets worth 3630
                              Jennifer Carlos's reply, Jan 12, 2019
                              I booked two train tickets worth 3630by paytm but the booking got failed and they said they refunded my money but still I don't get my money back to my account
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                                E
                                Elamathi Senthilvel
                                from Kanchipuram, Tamil Nadu
                                Jan 15, 2019
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                                I am transfer 37500 amount in my indian bank account to my another catholic bank account using imps. But still payment not received. And also not return my indian bank also. I don't know what to do.
                                The msg from bank below

                                Your a/c xxx3750074 is debited by rs. 37, 500 total bal : rs. 1, 001.00 cr clr bal : rs. 1, 001.00 cr as on:14/01/2019 12:43 - indian bank
                                +1 photos
                                Indian Bank customer support has been notified about the posted complaint.
                                Sir, i ordered water lilly R.O.system 10Ltr.on 13.12.2018.but i returned it on 14.12.2018. From Amazon i received sms that my refund amount Rs.4752.75 on 14 th December 2018 and this amount reflect with in 20th December 2018.but still now the amount didn't initiate..Take necessary step to get my refund amount.
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                                  A
                                  amitsinghania_
                                  from Delhi, Delhi
                                  Jan 14, 2019
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                                  Address: 110030

                                  Dear all, my self amit kumar, account holder of indian bank, i have done a transaction of rs 3089 on 30/12/2018, amazon have start its refund on 04/01/2019, ihave refund reference no[protected] &[protected], of amount rs 1290 & 1799 respectively. Amazon. Transaction was done through atm card. Ending with 9822. Amaxon is saying that they have transferred tjis amount in respective account on 04/01/2019. Amazon gave me refund reference no of both transactions that they have transferred this to ypur bank account. They have also said that it may take 2-4 fays to reflect in your account, but 10 days have been passed and it is taking longer time as said by amazon and rbi guidelines.
                                  Kindly transfer this amount in my respective bank account as soon as possible.
                                  +1 photos
                                  Indian Bank customer support has been notified about the posted complaint.
                                  Today (7/01/2019) Very bad response from branch manager, for we asking loan approval via thozhil maiyam
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                                    parya588
                                    from Mumbai, Maharashtra
                                    Jan 14, 2019
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                                    Address: Mumbai City, Maharashtra, 400025

                                    Have purchase the product from amazon through indian bank account where the amount was deducted from the account further as the product was not up to mark not of good quality have to returned the product after return request they collected the product and said that the money will be transferred to the same account from where it was deducted for that they have given (Refund reference number) for the transaction i. E[protected] and was told by them the amount will be refunded with in 5 working days but since it has completed more then 5 working days amount not received in account yet. Can you please help me for the same and let me know when will be my amount refunded?
                                    Indian Bank customer support has been notified about the posted complaint.
                                    I am ANIL KUMAR .
                                    I already Complaint your Customer Service for before 5 days but no respond for my Complaint so I humble requested you please you can Initiate my Refund
                                    Complaint No. :- IBCCC[protected]
                                    Refun Reference Number :[protected]
                                    On 09/12/2018 Amazon had returned me Rs.127. But it didn't added in my account.
                                    Please solve this issue and add RS.127 in my account.
                                    Account number[protected]
                                    IFSC CODE IDIB000A005

                                    Thank you.
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                                      M
                                      meghanagopavaram
                                      from Vellore, Tamil Nadu
                                      Jan 13, 2019
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                                      Address: Vellore, Tamil Nadu

                                      Sir i did payment on 10-1-19 of ammount 750 for an workshop in my university. It got debited from my account and not cedited to the person whom i paid
                                      When i did payment i got an error message as i added bellow... So please will you check and help me out. I have to pay again the event is going to be on 15. So i have to pay before 15th as please respond as soon as possible
                                      Thank you
                                      +1 photos
                                      Indian Bank customer support has been notified about the posted complaint.
                                      I coudnt recharge in my indpay app from 5th Jan. The message displayes as service not available. I reached ur customer support for 4 times but I haven't got any solution...
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                                        S
                                        sanchit_yadav
                                        from Noida, Uttar Pradesh
                                        Jan 13, 2019
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                                        Address: 201005
                                        Website: www.indianbank.net.in/jsp/startIBPreview.jsp

                                        Hi,

                                        I tried to purchase the amazon gift voucher and it failed but amount got deducted from my card.
                                        Card no. [protected]
                                        Account number no.[protected]
                                        Branch : sahibabad, rajendra nagar
                                        Bank name: indian bank

                                        ₹7500 got deducted but didn't receive the voucher and it was showing transaction as failed.

                                        According to the team they reversed the transaction and the amount is refunded to source account and the refund reference number for the same is 75503728286023623869796.

                                        Pfa the screenshots so as to understand the issue & validate my claim.
                                        +3 photos
                                        Indian Bank customer support has been notified about the posted complaint.
                                        I done transection of Rs 1000 in my another account
                                        & i am not receive payment in my sbi account
                                        I made the payment through phone pay

                                        Please help to resolve this issue

                                        amount deducted transaction failed refund not processed - Comment #3323646 - Image #0
                                        I tried to add my paytm wallet Rs 500 from indian bank my a/c [protected] money debited message had come but not yet added Money in paytm wallet that indian bank still not refunded RS 500 pls anyone help me

                                        amount deducted transaction failed refund not processed - Comment #3323683 - Image #0
                                        amount deducted transaction failed refund not processed - Comment #3323683 - Image #1
                                        Prakashbm's reply, Jan 14, 2019
                                        Money not received in my account yet... When will receive rs500 to my a/c6514288989? Would you email me? Or shall you call me?
                                        Email :[email protected]
                                        Mobile:9600956386
                                        A/c:6514288989
                                        Prakashbm's reply, Jan 14, 2019
                                        Hello sir mam please refund rs 500 to my bank account
                                        A/c 6514288989
                                        Order ID:6703927943
                                        Contact:9600956386
                                        [email protected]
                                        Prakashbm's reply, Jan 14, 2019
                                        Hello sir mam please refund rs 500 to my bank account
                                        A/c 6514288989
                                        Order ID:6703927943
                                        Contact:9600956386
                                        [email protected]
                                        Last 30th December 2018 I have purchased home need items at Ponnu stores, Camproad, East TAmbaram. The amount is Rs.1242/-. But yesterdy I checked my bank statement through online, I found it was doubly deducted. please return the amount of the same ASAP. My SB account no.[protected] Here with I have attached the trasaction details
                                        In 24 hrs per day your indian bank mobile banking 23 hours busy how to send money or recieve money
                                        I am very disappointed over this issue
                                        I decide to close my account and choose any other bank for transaction
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