Indian Bank Complaints & Reviews

My name is sangram dey and i had ordered tricom 10/100 mbps ethernet to fiber optic single mode single fiber htb-1100s media converter sms[censored]p to 25 kmps - 1 pair of rs 2190/- in amazon on 06/05/2020 and after 19/05/2020 i returned this order due to personal reason. And on 25/05/2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number - 9o3eem6v0000k9lag4vs and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is - [protected]
Thank you sir

I have cancelled an order from amazon on 29/05/2020, but refund was not received and When i spoke with an amazon associate he said refund has been processed succesfully & it would be reflected by 02/06/2020 ie between 2-4 business days, but still i have not recieved the money. he also said i have to fill a "charge dispute form" bcause it could be a problem at my bank side. I also contacted my banks customer care many a time but they say that problem could only be resolved by visiting my branch.
My refund reference number is : 30005401520150174809083

I ordered bigtraders earphone with 2 mic worth rs 280/- from amazon on 21 may 2020 and was cancelled by amazon on 27 may 2020 and refund was too initiated on 27 may 2020 from amazon but the refund has not been deposited in our account yet. When i contacted to amazon's customer service they gave me a reference number to contact to bank and ask for money. When i contacted to bank's customer service they asked me to contact to branch as they do not have power to check anyone's account through reference number and told that they do not have any complaint form. When i went to branch of indian bank they told me that they can't do anything through refernce number and they do not have any complaint form and no refund has been
Deposited from amazon and they asked me to again contact to amazon as they can't solve my issue. When i again contacted to amazon they asked to fill up the charge dispute form against indian bank. Kindly solve my issue and deposit my money to my bank account as soon as possible.

Ordered wr 800 microphone worth rs 1299/- from amazon on 5 may 2020 and cancelled it on 22 may 2020 and refund was too initiated on 22 may 2020 from amazon but the refund has not been deposited in our account yet. When i contacted to amazon's customer service they gave me a reference number to contact to bank and ask for money. When i contacted to bank's customer service they asked me to contact to branch as they do not have power to check anyone's account through reference number and told that they do not have any complaint form. When i went to branch of indian bank they told me that they can't do anything through refernce number and they do not have any complaint form and no refund has been
Deposited from amazon and they asked me to again contact to amazon as they can't solve my issue. When i again contacted to amazon they asked to fill up the charge dispute form against indian bank. Kindly solve my issue and deposit my money to my bank account as soon as possible.

I ordered wr 800 microphone worth rs 1299/- from amazon on 5 may 2020 and cancelled it on 22 may 2020 and refund was too initiated on 22 may 2020 from amazon but the refund has not been deposited in our account yet. When i contacted to amazon's customer service they gave me a reference number to contact to bank and ask for money. When i contacted to bank's customer service they asked me to contact to branch as they do not have power to check anyone's account through reference number and told that they do not have any complaint form. When i went to branch of indian bank they told me that they can't do anything through refernce number and they do not have any complaint form and no refund has been
Deposited from amazon and they asked me to again contact to amazon as they can't solve my issue. When i again contacted to amazon they asked to fill up the charge dispute form against indian bank. Kindly solve my issue and deposit my money to my bank account as soon as possible.

I ordered a product in amazon and i pay using indian bank debit card and pay, after i cancelled my order due to non delivery of product after amazon refund my money but the money is not added in my bank account

Dear sir,
I want to inform you, i book laptop on[protected] and later on[protected] i cancelled it. And the payment was refund by amazon on[protected] but the bank is not credit the amount till now.
They also give a reference no, and i contacted to bank but there was no any update right now

There are unauthorized transaction happened in my account continuously in last one month. There is no sms alert or mail alert and i have lost nearly 35, 000....

On 28th may i had ordered a phone (Samsung galaxy m21) from amazon and cancelled it immediately. My account got debited for rs 14999/-. When i contacted the consumer care of amazon they told that they have refunded the amount on 29th may, but i haven't got the amount credited to my account yet.

My name is abdul naser. S and i had ordered a product of rs.1849 swanson bamboo extract in amazon on 22.05.2020 & i returned this order due to personal reason. And on 22.05.2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 083910 and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Dear sir and madam,

This is to confirm that refund for amount 1953.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.


Please please kindly help me i am so many days waiting but not received my refund amount please your side clear me very urgent and immediately.. I am so many days complaint but your side not this problem clear sir and madam please please please kindly help me..

Thank you!

My account number details:

Bank name: indian bank
Name: jayalakshmi r
Account no: [protected]
Branch: subramaniapuram
Ifsc code: idib000s250
Micr code:[protected]

Respected, sir/mam we have booked an amazon product ie ncert book class 9th the date we have purchased is on 19/05/2020. The time was at 8:16pm through online payment such in debit card. My indian bank a/c. No.[protected]. The total cost of the amazon product was 759.75. The amazon customer care refund refer no:afnt191o0000kacuh6tu. We are thankfull if you can refund the money.

I ordered a product through amazon and i cancelled it. after few days i got a mail that i received my refund amount which should be reflecting in my account but i didnot receive it. its almost more than 10 days. i have attached the image which i have received from amazon. please revert it as soon as possible.

I have purchased mousepad from amazon on 21 march 2020 by making payment of 625rs through indian bank debit card. I have returned the item and amazon initiated refund on 26 may 2020 with refund reference number 7e8qpomw0000k7bbgqbz. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Sir help pls my money is not refund in my account

Account no- [protected]
Name - Jasmeet singh
Amount - 3449/-
refund pending since - 25th may 2020
ECOM TX Seq no.[protected]
Terminal id[protected]

Amazon Refund Ref. no.- 892470

I had purchased gas stove which later by got cancelled and amazon generated my refund with ref no. 892470.

but i have not received it yet in bank account .
and bank is not responding to me.
I need my refund as soon as possible.

kindly resolve.

Dear sir,
I sent rs.414/- to a shop keeper through phonepe. It was a successful transaction. My money got deducted from my account. But the receiver didn't able to get the amount. So i called phonepe customer care. They told me to recheck the shopkeeper account. And also told me to raise a complaint in my indian bank. And i did so. The shopkeeper said that the amount didn't reach his account. And i went to my indian bank branch. They...

I ordered a book from amazon of 777 rs on 15/05/2020.
But the order got cancelled and they initated refund process on 25/05/2020.
But today is 02/06/2020, but the money is not credited to my bank account.
They have given me refference number which i'll show if asked.

Two transaction failed one credit and dushra not credit atm i d.. D41d0146 time 07.19.45 1. Seqno[protected].. Seq no...[protected] indian bank inform dt15.05.2020 email20, 052020, 26.05.2020 but my rupee not returned my a/c[protected].

Paytm mall has processed my refund but i haven't yet got the refund which the bank has to do, please help. I tried lodging a complaint from the bank's website, but it's always down, worst customer service, i understand the covid 19 situation but even before their website and customer service is worse. I've attached two images, one image shows that the connection is times out.. This is so bad. I even lost ₹150 rupees from this bank, they never refunded it. I'll change to another bank if this ain't gonna be resolved, please..

Reference no.: [protected]