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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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473
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Indian Bank reviews & complaints page 87

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C
Cheenu 00712345
Jun 2, 2020
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successful transaction but money not reached the receiver

Dear sir,
I sent rs.414/- to a shop keeper through phonepe. It was a successful transaction. My money got deducted from my account. But the receiver didn't able to get the amount. So i called phonepe customer care. They told me to recheck the shopkeeper account. And also told me to raise a complaint in my indian bank. And i did so. The shopkeeper said that the amount didn't reach his account. And i went to my indian bank branch. They...
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Paramananda348225
Jun 2, 2020
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I ordered a book from amazon of 777 rs on 15/05/2020.
But the order got cancelled and they initated refund process on 25/05/2020.
But today is 02/06/2020, but the money is not credited to my bank account.
They have given me refference number which i'll show if asked.
+2 photos
Jun 6, 2020
Complaint marked as Resolved 
Refund has been added to my account on 05 / 06/ 2020
Indian Bank customer support has been notified about the posted complaint.
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    J
    Jai Shanker Verma
    Jun 2, 2020
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    Address: [email protected]

    Two transaction failed one credit and dushra not credit atm i d.. D41d0146 time 07.19.45 1. Seqno[protected].. Seq no...[protected] indian bank inform dt15.05.2020 email20, 052020, 26.05.2020 but my rupee not returned my a/c[protected].
    Indian Bank customer support has been notified about the posted complaint.
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      D
      daniesjoel
      Jun 2, 2020
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      Resolved

      Paytm mall has processed my refund but i haven't yet got the refund which the bank has to do, please help. I tried lodging a complaint from the bank's website, but it's always down, worst customer service, i understand the covid 19 situation but even before their website and customer service is worse. I've attached two images, one image shows that the connection is times out.. This is so bad. I even lost ₹150 rupees from this bank, they never refunded it. I'll change to another bank if this ain't gonna be resolved, please..

      Reference no.: [protected]
      +2 photos
      Jun 3, 2020
      Complaint marked as Resolved 
      I got the refund back, I don't think I'll receive the refund of last year that is ₹150. But meh.. The website is still down, I hope they fix it.. or I'll probably switch to another saving bank account just because I'm not feeling safe lol
      Indian Bank customer support has been notified about the posted complaint.
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        Lokesh Kumar yadav
        Jun 2, 2020
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        I haven't got my refund yet that has been transferred from amazon on 20th of may 2020. The total money is rs 4777. The transaction i'd is 588600. My account number is [protected]. My debit card number is [protected]
        +1 photos
        Indian Bank customer support has been notified about the posted complaint.
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          jasmeetsingh.js
          Jun 1, 2020
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          On 25th o may 2020, i purchased a gas stove worth rs 3449/- from amazon and later by the order got cancelled and refund got generated from amazon side with refund reference 892470, but it's 1st of june now and i haven't received it on my bank, so i called my bank customer support and they told me to visit the branch but i got no response neither from branch side employees nor from customer support. Kindly resolve my issue.
          Indian Bank customer support has been notified about the posted complaint.
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            J
            jeyaganth
            Jun 1, 2020
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            Address: From: Smt. K . Banumathy, w/o krishnamorthy Nariyanari vill & post (Via) kandhili Tirupattur.

            From:
            Smt. K. Banumathy,
            W/o krishnamorthy
            Nariyanari vill & post (Via) kandhili
            Tirupattur.

            To :
            The incumbent in charge,
            Indian bank
            Gajjal naickenpatti g -048
            Tirupattur.
            Respected sir,
            Sub : closure of my fixed deposit a/c no 25 / 152 — (Rept no 0195003.)

            With due respect i would like to bring to your kind notice that i am an account holder in your bank for more than 10 years. Few months ago i had approached your prestigious bank in order to close my fixed deposits which was opened in the year of 2006.
            But with utter disappointment, i wish to inform you that unfortunately till date i have not received any message of the deposit closure.
            The deposit was matured on 28.12.2014 and till now i am unaware of my maturity value. Wherever i approach the bank to close the deposit i was given vague reply by manager and he showed reluctant to close and pay me the cash.
            For your kind information it is an individual account and i am the sole owner of the deposit. This money was deposited for the purpose of higher education to my elder daughter who has taken the medical profession. Due to the outbreak of covid 19 we have lost our daily income and now we are struggling for a day’s food.
            As the current unfortunate situation is hurting my family lives i want the deposits to be closed immediately and hence please close my deposit and pay me the maturity amount with till date accumulated interest.
            Understating the prevailing situation if you take necessary action as early as possible i will be highly grateful to you.
            If my amble request is not considered and denied my due payment, i may be forced to take up the matter to higher officials and also file a complaint with ombudsman to seek recovery for the losses i have sustained as result of your negligence.
            Kindly acknowledge the receipt.
            Thanking you

            Yours faithfully

            19.05.2020
            Indian Bank customer support has been notified about the posted complaint.
            Jun 01, 2020
            Updated by jeyaganth
            sir i made a request to the branch manager to make payment as the FD was to be paid to my daughter, s education
            the branch manager did not even get / receive my request letter and chased me like street dog. hence i want to complain to the higher authorities . pl arrange to get my money and due to corona lock down my family is starving for daily food.
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              Kasthurimithra
              Jun 1, 2020
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              I was ordered items worth rs. 614/- on amazon online shopping using my indian bank atm card on 13th may 2020.. After few minutes i was cancelled my order. On that same day i got an email from amazon that was your refund has been initiated it will be on your account 2-3 working days. Reference number is #158580. Today date is 1st june 2020. Still i didn't received my refund from indian bank. I was called indian bank customer care they are not responding correctly. Please make my refund as soon as possible.
              Indian Bank customer support has been notified about the posted complaint.
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                Gaurav 4223
                Jun 1, 2020
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                Resolved

                Address: Amla mp

                Sir, i was doing irctc reservation but at that time transaction failed and amount debited from my indian bank debit card.
                Irctc says that amount refunded to indian bank from our end vide txn id[protected] and they suggested to contact with indian bank

                Till date i could not get back my amount


                Refund transaction id is[protected]
                +1 photos
                Jun 1, 2020
                Complaint marked as Resolved 
                [email protected] Transaction date 22 may 20 Bank refund txn id 014730054106 Mob no 9781807754
                Indian Bank customer support has been notified about the posted complaint.
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                  R
                  Ragul1002
                  Jun 1, 2020
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                  Address: Jayankondam

                  I have ordered on 21st may but my order cancelled automatically on 23rd may but I have already paid on 21st still my refun is not recieved
                  +1 photos
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                    S
                    Shrutesh Dumbre
                    Jun 1, 2020
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                    Address: A2 304 PHASE 2 SHUBHARAMBHA COMPLEX, KHEWRA CIRCLE MANPADA, THANE WEST

                    I canceled my orderd from amazon, they send refund money in my bank account but it was not showed in my accout please cooperate to get my money back amount is 6996 RS.
                    Name: shrutesh dumbre
                    Acc : [protected]
                    Mobile: [protected]
                    Refund ref num: 30005401460141204584061
                    Bank - indian bank
                    Indian Bank customer support has been notified about the posted complaint.
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                      Muhil Arasan I
                      Jun 1, 2020
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                      I have ordered a product for rupees 16, 999 in amazon. But unfortunately I have canceled the product due to personal reasons. But the refund amount is not reflecting in my account.
                      Refund Reference no:[protected]
                      +1 photos
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                        Graz Danie
                        Jun 1, 2020
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                        I have ordered a product for Rs.16999 in amazon. But unfortunately I cancelled the order due to personnel reasons. But the refunded amount is not reflecting in my account.

                        Refund Reference No.:[protected]
                        +1 photos
                        Indian Bank customer support has been notified about the posted complaint.
                        Jun 01, 2020
                        Updated by Graz Danie
                        I have ordered a product for Rs.16999 in amazon. But unfortunately I cancelled the order due to personnel reasons. But the refunded amount is not reflecting in my account.

                        Refund Reference No.:[protected]

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                          Prabhakar Rajesh
                          May 31, 2020
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                          Dear sir,
                          Sir i am writing this complaint for the thirt time to you sir, kindly help with the refund stuck, and not credited to my savings account of indian bank from amazon,

                          Refund is processed from amazon, ref - 75503720143039924187613
                          But not credited to my account
                          Name - VELAMMAL UTHURAJU . ACCOUNT NUMBER[protected],
                          I SINCERELY request you to look in to this sir
                          +1 photos
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                            K
                            karankumar4577
                            May 31, 2020
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                            Address: Amazon

                            Balance not received to bank account
                            +1 photos
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                              R
                              Rupesh Ruthik
                              May 30, 2020
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                              Address: Nalagampalli

                              I ordered an item on amazon through debit card because of its shipping time very long i cancelled the order on 22/05/2020. Refund issued by amazon.in till now i don't get refund
                              +1 photos
                              Indian Bank customer support has been notified about the posted complaint.
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                                pawan mishra300290
                                May 30, 2020
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                                Address: E-269/6west karawal nagar delhi 110094

                                Hello,

                                This is to confirm that refund for amount 330.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                Refund reference # a73pgula0000ka4ahdsq

                                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

                                Thanks for choosing amazon. Inthis is to confirm that refund for amount 829.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                Refund reference # 9mg04rh40000k9jmmj7c

                                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds
                                +2 photos
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                                  Sai Satish Kumar
                                  May 30, 2020
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                                  Address: Palakol

                                  Amazon will credit money into my account but still i didn't receive my money
                                  +1 photos
                                  Indian Bank customer support has been notified about the posted complaint.
                                  Amazon is refund my money is completely processed but still money is not credited to my account

                                  HP laptop refund money - Comment #3688045 - Image #0
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                                    Prabhakar Rajesh
                                    May 30, 2020
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                                    Dear sir,

                                    I velammal uthuraju, holding an account at indian bank, nasikcity branch. I had ordered for a television which was prepaid, through amazon, but due to the lockdown, my order got cancelled.
                                    The cancelled prepaid amount was refunded by the amazon company,, but this refund is still not credited into my account by the bankers.
                                    Date of order - 19/5/2020
                                    Date of refund - 22/5/2020
                                    Ref. No - 75503720143039924187613
                                    Refunded amount - 34, 999/- rs
                                    I kindly request to look into this matter and do the needful for crediting the refund amount in my bank account
                                    Indian Bank customer support has been notified about the posted complaint.
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                                      R. Jayalakshmi
                                      May 30, 2020
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                                      Address: No: 7, kambar 4th Street, subramaniapuram, trichy - 600020.
                                      Website: Banks

                                      Please please kindly help me i am so many days waiting but not received my refund amount please your side clear me very urgent and immediately.. I am so many days complaint but your side not this problem clear sir and madam please please please kindly help me..

                                      Thank you!

                                      My account number details:

                                      Bank name: indian bank
                                      Name: jayalakshmi r
                                      Account no: [protected]
                                      Branch: subramaniapuram
                                      Ifsc code: idib000s250
                                      Micr code:[protected]
                                      +2 photos
                                      Indian Bank customer support has been notified about the posted complaint.
                                      May 30, 2020
                                      Updated by R. Jayalakshmi
                                      My refund amount not received this is big problem so your side clear and kindly help me refund amount details l am attached please check me rs.1953, rs, 108

                                      Dear sir and madam,

                                      Please please kindly help me I am so many days waiting but not received my refund amount please your side clear me very urgent and immediately.. I am so many days complaint but your side not this problem clear sir and madam please please please kindly help me..

                                      Thank you!

                                      My account number details:

                                      Bank Name: Indian Bank
                                      Name: Jayalakshmi R
                                      Account no: [protected]
                                      Branch: Subramaniapuram 
                                      IFSC Code: IDIB000S250
                                      MICR Code:[protected]

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