Indian Bank — I am complaining about my refund

Address:

a/12 rajeshwary soc near ambika krupa soc b/h auda garden ranip ahmedabad, Ahmedabad, Gujarat

I have ordered lotto shoes and same day i have on 31 may and amazon refund date wast 1 june amazon service is telling that we have refund it in your account but your bank has to reflect in your account indian bank is also not taking and action against my refund.still i have not received my refund i am complaining more than 3 times please refund it My reference number is[protected]