Indian Bank — I ball decibel headphone though amazon.com

Address:

Mumbai, Raigad, Maharashtra, 410206

My name is shahbaz ansari and i had ordered headphone of rs.699 (Iball dicebel headphone) in amazon on 22nd oct 2019 and after this i cancelled the order due to personal reason. And on (Date on which refund 3-4 business day)
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. I haved paid trough upi. [protected]@okaxis.
Thank you sir.