Indian Bank — money refund

Website:Amazon

Payment failed in amazon while purchasing gym equipment through my indian bank atm card. The transaction failed due to technical issues and money was not refunded in the account.
But my account is showing that money is credited from the account. I have got the message from the bank that amount has cut from my account but the order is not placed
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Indian Bank customer support has been notified about the posted complaint.
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Hi,

I experienced the same as the screen from bank did not auto close and did not get redirected back to merchant page and this resulted in transaction failing at merchant end but money got deducted from my account none-the-less.

Please resolve asap and contact me on my email regarding the same.
Email: bhatia[dot][protected]@gmail[dot]com

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