[Resolved]  Indian Bank — refund initiated but not received

I had purchased a product of inr 1279 from amazon on 14 march 2019 for which i had paid using two modes of transaction:
1. Amazon pay, inr 500
2. Indian bank debit card, inr 779
Since the product received was wrong i returned it on 18 march 2019. The seller received the product and initiated the refund on 27 march 2019 and i received the amazon pay of inr 500 the next day. I had contacted the seller again asking for remaining amount and he said that all the amount has been initiated for a refund. I called amazon customer care and the executive told me to wait for 3-5 working days. Now it has been 6 working days and the refund has not been processed yet.
My bank details are:
Indian bank a/c no.: [protected]
Refund reference no.: 75503729087028175904452
My contact details are:
Contact: [protected]
Email id: [protected]@gmail.com
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Jun 1, 2019
Complaint marked as Resolved 
No communication received from the bank whatsoever even while mailing the chief compliance officer/ customer handling, online complaint registrations. The refund probably processed automatically to the referenced account number to which it originally belonged after a long wait. Or there could be a bank official clearing the stuck amounts in the channel after realising that he/she should now better get back to work after spending a bunch of days/months of boring chit-chat.
Indian Bank customer support has been notified about the posted complaint.
May 01, 2019
Updated by ambarishj
The amount still pending to be reflected in my account even after 1 month.
Jun 01, 2019
Updated by ambarishj
Received refund amount on 13 May 2019.
Thank you.
Complaint comments 

Comments

My fund transfer not credit for destination account

Money was debited at 2-3-19 amount was RS 549
SEQ NO...[protected]
ATM ID. NO 00218923

I am marked in photo..can u please check that status

Pavan Kalyan Vadduri's reply, Apr 3, 2019
Sorry it 2 -4- 19 date

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