Indian Bank — Refund initiated by Amazon but not received my money back to my account

Viji_0251

Address:

Kammavarpalayam branch

I had ordered syska CPF6800 Hair dryer and Hair straightner Female combo pack (Teal/pink) costs Rs.1440/- on 15-oct-2020 from Amazon, which is a prepaid order .As they couldn't reach my address the product has been returned and they informed me that I'll receive my refund soon. Amazon refunded on 20-oct-2020 but still I didn't receive my money back to my account .Here is the order I'd[protected] and refund reference number is[protected] .I visited my branch they were not responding well so kindly respond for thz complaint and help me to get my money back

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Indian Bank customer support has been notified about the posted complaint.

Dec 18, 2020

Updated by Viji_0251 Kindly help me to get my money back

Dec 23, 2020

Updated by Viji_0251 Till now my problem has not been resolved .I'm very disappointed

Feb 03, 2021

Updated by Viji_0251 It's been 3 and half months still I didn't receive refund amount . please make a note of this complaint and help me