Indian Bank — refund money is not credited my account

Address:RV Nagar Kalapet, Pondicherry, Puducherry, 605401

As and, i made a transaction with amazon and successfully. But later, i canceled the transaction, the amount of the refund was initiated since their end on 27/04/2019, and the reference number or utr reference number is:[protected], but my amount has not been credited to my account so far and continuously. I’m contact the customer service of the indian bank for this but do not get an answer for that. According to amazon, they were instructed to file a dispute over the charges. Please review the question as soon as possible. Another, ask this problem that i have met several times, please make the solution for the customers. Thanking you!
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Indian Bank customer support has been notified about the posted complaint.
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As i have initiated the process of adding amount to airtel app. On dated april 5-rs.100 and on dated may 3 - rs. 700. But this amount is not reflected on my airtel wallet. I kindly request you to refund me the amount that debited in my account

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