Indian Bank — refund not reflected in indian bank account | |
I have purchased helmet from amazon by making payment of RS 374.00 through indian bank debit card. I have returned the item and amazon initiated refund on 1 April 2019 with refund reference number of 75503729092028308548039 I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution. Kindly resolve the issue Was this information helpful? | |
Indian Bank customer support has been notified about the posted complaint. | |
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PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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