Indian Bank — regarding money refund

Address:600088

This transaction was made on 05/11/2018 from Indian bank to phonepe in swiggy app, I have attached the message I got from phonepe

Your transaction of Rs.509 via PhonePe has failed. If the amount has been deducted, it will be credited back in 5 working days.

This is the message I received from phonepe but I didn't get my dedicated amount refunded
Please kindly make arrangements for my refund.
Thanking you,
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Sir/Madame
Today on 09.11.2018 at around 5.40 Pm I received a message stating that I have been debited rs 10000 from my Indian bank account[protected]. I was shocked to Read this because I haven't used my card all day for any purchases other than filling up fuel for just rs 500. kindly take necessary action and revert my money immediately.

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