Indian Bank — requesting refund for a failed transaction

Address:

Gaur Enclave-II, Shalimar Garden- Extn-2

Dear sir,
I ordered food from zomato food delivery app, (Order no. [protected]) on 9th september, 2020, amount of ₹593.00
But unfortunately, money was deducted from the account but app showed "payment failed".
I request the refund of my deducted amount.

Here are the details:
Date of transaction: 09/09/2020
Time of transaction: 16:31:03 (Hh:mm:ss)
Ecom tx seq no[protected]
Terminal id: 70005410
Mobile no. Used for ordering: [protected]
Amount: ₹593.00

Bank account details:
Name: suman singh
Account no: [protected]
Branch: vellore institute of technology, chennai campus.
Mobile no. Linked to a/c: [protected]
E-mail: [protected]@gmail.com

Kindly acknowledge my request and resolve this issue as soon as possible. Thanking you
Yours sincerely,
Suman singh
([protected])