[Resolved] Indian Oil Corporation / Indane Gas — Customer Care No:[protected] of Indian Oil (Indane) is not working at all since 5 days. | |||
I am a Consumer of Indane ( C.No:5446) and I tried to lodge complaint through Toll Free Phone Number[protected] on 3rd & 4th April regarding non-delivery of cylinder Booked on[protected] even though cash memo was generated on[protected]. But in this Toll Free number I was continuously getting a reply as- "Your call cannot be processed ". Even yesterday & today again I tried but same reply I am getting. When this call centre is not useful to the Consumers what alternative phone number IOC has got for urgent lodgement of Complaints ? In IOC Website another short phone Number -155233 is also given for the convenience of the consumers of Indane. But when we call this number it goes to IRDA which deals only with the complaints of Insurance companies and not Domestic Gas Service. Moreover even though [protected] is called Toll FREE number, even when we just dial this number some amount is deducted from our Mobile currency. Then how it is called as TOLL FREE ? From: Praveen Kumar Shetty, Mangalore-3. Dt:7-4-2015. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 20, 2015 Indian Oil Corporation [IOC] Customer Care's response We from Indian Oil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
Indian Oil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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![Indian Oil Corporation [IOC] Phone](/img/bn/phone.svg "Indian Oil Corporation [IOC] Phone"){kind=small}
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
![Indian Oil Corporation [IOC] Website](/img/bn/www.svg "Indian Oil Corporation [IOC] Website"){kind=small}
![Indian Oil Corporation [IOC] Address](/img/bn/location.svg "Indian Oil Corporation [IOC] Address"){kind=small}
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Indian Oil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in .We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .