Indian Oil Corporation [IOC] — amount deducted but gas not booked

Address:

Pune, Maharashtra, 412105

Hello,

I booked gas on 26/dec/2019 through indane mobile gas booking application indianoilone. I tried to do the pre-payment in advance through netbanking. Amount of rs 685 was deducted from my account but transaction was not displayed in history and i called up my distributor and he confirmed that they didn't received any request for refilling the cylinder.

Please help me to get my money back in my account.

Consumer no. [protected]
Consumer name - rohit pratap
Bank transaction reference number[protected]Paid through hdfc bank)

Thanks,
Rohit pratap
Mob - [protected]