Indian Oil Corporation [IOC] — cruel behavior at petrol pump

On 7 september 2020 at 3.30 pm my son had gone to get petrol and puncture done in his scooter jupitor at indian oil petrol pump chandigarh ambala highway zirakpur near flyover, he got petrol filled and later got puncture done, after going some distance air from repaired puncture started getting leaked.

Then he again went to petrol pump told that puncture is not properly done, mechanic checked the puncture and agreed that same has been leaked and he repaired that then he asked for money again even after improper puncture he did earlier.

My son said that i have paid you already for the puncture which wasn't properly by you, mechanic started abusing and called other men also to threaten him, my son started crying in fear as he snatched the key of scooter and forcibly demanded money that i will not let you go if you don't pay, moreover he screwed sharp nail in tyre and said now you go. He was trembled with fear as many men surrounded him and started demanding money then he called me that mumma please help as they have snatched my key and put a sharp nail in tyre again.

When i reached to help him all staff of indian oil petrol pump gathered and started threatening us and backed out that we haven't done anything like that and misbehaved and abused me too.

When i spoke to manager of petrol pump he also threatened me and misbehaved and said i will call police and say that you creating a drama here, when i said call the police but he didn't call, i tried several times police number but couldn't get connected.

I could see why women is unsafe everywhere in india even at place like petrol pump where lot of people come, staff of petrol pump abused and tried to beat us if normal public was not there. I am writing this to bring into your kind notice that if such goons are working at petrol pump how one can feel safe, i would have gone to police station to lodge complain but i know nothing would have happened.

That's why i am writing this mail to you so that you check out cameras installed there and see the entire incident.

All staff gathered to proove wrong into right and even abused and threatened us as me and my son was alone. Manager showed even worst behavior and backed his cruel staff.

When i felt unsafe i had to escape from the place and came back to home with fear of beaten up as lot of men were there.

Kindly look into the matter on very serious note if it can happen with me a working women it can happen with anyone and may be happening from unknown tenure.

I am looking for justice and action on this from the authorities. I have attached some photos of the incident and i can recognize each and every men who surrounded us like goons.

Please take a stern action on them so that it doesn't happen in future.

Regards
Ruby chauhan
M-[protected]