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[Resolved]  Indian Oil Corporation [IOC] — Cylinder refill cancelled but the refund not credited to my bank account

Please help,
I have an indane connection
I booked a cylinder on 8th June via Google pay.
I cancelled the booking because I had no refill available at that time.
The app shows that the refund has been initiated but haven't received any such ammount in my bank.

I contacted Indane thru mail but they only reply that the ammount 841.50 has been refunded with the transaction id BD011159BA2AAABTLQVW
And the money will reflect in your bank account

Still I haven't received any such ammount in my bank.

I even contacted my bank they said no such ammount has been credited.

It's been more than a month now, please help.

Attaching some screenshots of indane app having payment details
And google pay screenshot.
I want my money back in my bank account.
Cylinder refill cancelled but the refund not credited to my bank account
Cylinder refill cancelled but the refund not credited to my bank account
Cylinder refill cancelled but the refund not credited to my bank account
Cylinder refill cancelled but the refund not credited to my bank account
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Jul 21, 2021
Complaint marked as Resolved 
Thanks
Jul 15, 2021

Complaint Status

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Jul 15, 2021
Updated by Durgadp
Still no solution, what am I supposed to do against this fraud?
Jul 21, 2021
Updated by Durgadp
Not resolved till date, how much should I wait
Jul 21, 2021
Updated by Durgadp
Got refund today on 21 July
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    +91 99 1155 4411
    +91 98 4882 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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