Indian Oil Corporation [IOC] — Cylinder theft by gas agency staff - gas connection id70289

Address:	Chennai, Tamil Nadu, 600044
Website:	domestic gas ioc

Hi sir/ madam,

I book gas on 10 aug 16 and i got ack on 10 aug 12:34 cash meno generated to my mobile. on 12th aug taas gas agency agent (ragavan) came to my home and he request to my wife to give empty cylinder for refilling and asked rs. 550/- amount instead of 499.5/-. my wife went inside to take cash and came back but the ragaven has taken our empty without info. the same has been informed to agency but they said he abconded without any information and filed compliment in chromepet police station. afterthat, on tuesday the agency send another person for refilling. we informed without empty how we can buy the cylinder and they advised to borrow some other person to avail the gas refilling. meanwhile, i spoke (17 aug) to agency manager he requested us to give 3 to 4 days time to trace ragavan and given assurance for our missing cylinder. as of now we have not received any updates and now i got a message stating that the " your refill booking ref 830468 stands cancelled without any perior information.

We understand that, they received around 5 to 15 consumer complaints like me. we request you to kindly take necessary action in this regards.


With regards

Yuvaraj. k