Indian Oil Corporation [IOC] — DBC request cancellation amount not refunded

I have cancelled DBC connection request on September 10th which is applied through online with amount 2318rs on 30th August. But my amount is not refunded yet in my account.

I have raised multiple complaints in indane gas portal. They are saying amount is already refunded. But it's not reflected in my account.

Kindly look into this issue ASAP. Screenshot attached

DBC request raised : 30th August
Cancellation : 10th September
Consumer number : 09215
Agency : Balaji indane gas agency, sivakasi
+1 photos
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