Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
My Name is Sunil Kumar Jhalani from Jaipur (Rajasthan). My Consumer No. 16359. I have booked for a refill on[protected] under order No. 682 with M/s Rajendra Gas, Ambabari, Jaipur. Even though it is nearing 24 days before, I did not get my refill from Indane dealer M/s Rajendra Gas, Jaipur till now.
Please look into the matter. An immediate action is requested.

(Sunil Kumar Jhalani)
3/7, Paras...

I am the user of Indane LPF gas cylinder(Consumer no.12372) through Subh Laxmi Agencies-Shakarpur. I have booked Gas on 20.08.2008 and Delivery boy bring the cylinder on 21.08.2008 around 4.30 pm. He has hanover the cylinder and taken the empty cyclinder while checking the cyclinder we have observed that cyclinder was in lekage condition and we have asked them to replace the same. He has taken the cylinder for replacement but he has taken...

I am a customer of Indane Gas past 6 yrs. I get my gas service from Vishnu Gas Agency, Kadugodi Whitefield, Bangalore.
We have booked our gas two weeks before and then they said delivery will be within 3 days. We did not get the delivery and since then we are trying to reach them on their contact numbers but most of the time, a recorded msg comes which says this telephone line is not working. But, when i tried in mornings, twice...

I am having my Consumer No. 4087 with M/s TUCS AGENCIES, PERIYAR NAGAR, CHENNAI. I have booked the gas on 12/05/08(THERE IS NO EVIDENCE FOR BOOKING DATE) but till date i have not received the supply. The agency is not/ picking Telephone & when contact personally there was no //atisfactory reply....

The Telephone nos. 26898953 and 26134492 of M/s Sai Sewa Enterprises, Vasant Kunj, New DElhi are not found to be working during office hours - to book the Gas refill. My connection no. is SS-956. I have to go either personally to book where agency's counter staff is too busy.
Booking at 1260 (centralised) does not yield much. Last month I had to talk to Mrs. Sadhana Khosla, IOC officer (AGM ?) at telephone no. 23414266 extension...

I approached the K2International, 255-A, Pkt-N Sarita Vihar, New Delhi but the owner said that he will not give gas connection unless I buy hotplate worth Rs. 5000/- from his shop. When I asked that it should not be compulsion, then in a rude manner he said that he it is his shop and customers have to go as per his wishes. He said that it is his shop's policy...I have failed to understand this......

Refil booking through MOBILE SMS had stoped without any intimation. When I booked for a refil as usual through SMS. Waited for 2 days there is no reply from the company that they have accepted my request or not. After that to confirm the booking then only they replying that the system had stoped and followup the old system to call on phone or personaly booking in counter. Is it true?...

Dear Sir,

I, Mr. S. B. Sumant, am a resident of Rajendranagar, Navi Peth, Pune - 411030. I work in M.S.E.T.C.L as a Asst. Engineer.

I have a alto car (MH12-CR-6285) and i filled fuel today morning at the above mentioned petrol pump at Sinhagad Road, Pune - 411030. I filled petrol of Rs. 1000 that is 19.34 ltrs (bill No.: citibank auto card ROC No. 000974, date: 22.04.08, time 11:38:01) . During the process...

Dear Sir,
what process for indane Lpg custmoer name change,...

In Hyderabad at Miyapur there is this gas agency Sri Saila Gas Agencies, authorised dealer for Indane Gas.

Most of the time they keep their phone aside and so customers will get either phone busy or dead message. I've pesonally seen that, I called from mobile while standing there and it gave message saying number is busy but there was no one on phone.

Sometimes they do delay in providing gas cylinders and...

I am sending this Mail from Maksi, Dist.Shajapur. I am having one gas connection from the local Indane Gas agency, in my name. But I need one more gas connection in my wife's name, as they take 21 days to booking of a cylinder after the last delivery and 15 to 20 day to get the delivery after a booking that means approx 1.5 months to get a refill cylinder. On approaching the gas agency they said it is not possible to get two connections...

sir ,
i am a consumer of calcutta (north)tangra sir i had lost my gas pass book .when ever i go there with fir copy they told that we have no new pass book availabe . so kindly solve my problem i will be very thankful to u .my id :KD 15351, WBSO NO:125187...

Dear sir this is syed basheerudeen from chennai

I am having a Consumer No. 50094 with the DEV GAS Agency,phone no
[protected],23643655,80 feet road,saligramam chenni 600093

I booked for Gas cylinder on 24.8.2007 with an assurance that the cylinder will
be delivered within 3 working days. But the same has not been
delivered till date.
I have personally seen the delivery van distributing...

complain against Poonam gas agency Lakhisarai (Bihar).
I went to get cylinder to agency godown ,their i saw that person who was responsible to distribute cylinder , was giving cylinder with taking more money then receipt money and misbehave with consumer. its happening past many years.
i request to you please take immediate action


Thanks and regards

Rohit Kumar...

i have a gas connection in the name of my father in INDANE LPG with the agency COASTAL GAS AGENCY (INDANE DISTRIBUTORS) 9/1247
J R APARMENTS GANESH PAI ROAD ,PANDIKUDY KOCHI.682002
OUR CONSUMER NO: 15811
we have booked the gas on 1/9/07
normally they say a 21 days delay in next cylinder
although we have 2 cylinders we dont get it
the agency managers had said before that rule was changed to 30 days.br...

respected sir
at first you take my best regards.
i am the indane lpg consumer(sc/04781)since last four years.the distibutor SHASHI CHARU INDANE & local dealer H.K JANA came to me and charged fourty rupee on behalf of indane by giving a receipt.being a sincier citigen i want to make you know that.i will highly oblidge if you take proper step. thanking you.
distributor-shashi charu indane,debra...

Ashokbhai P. Sabhagchandani,
E-mail:[protected]@yahoo.com & [protected]@gmail.com
Customer No.7156
Dealer Name: Uday Gas Agency, P.O.Krishnagar, Saijpur, Ahmedabad.
J-6, Shyamal Apartment,
A Ward, Kubernagar,
Ahmedabad-382340.
Date:-8th April, 2008.

Subject:- Not receiving Gas Refill in time.

Respected Sir(s),

I have Indane Company Gas Connection....

I got my car filled with diesel worth RS 4086 at the petrol
pump and this payment has been transferred by scanning the
tax code on the petrol pump machine which has been done
by the customers hand but the petrol pump owner says that
this amount has been transferred to Indian Oil Corporation
and I have not received it and extra money is being taken
from him. Please investigate this matter and refund the
amount
All transactions has been done digitally, proof are with me

We've been loyal Indane gas subscribers for a decade, but now we're facing serious issues with Someshwara Indane Gas, Adoni, (518301).
Cylinders aren't being delivered to Kadithota village that is 8km away from the location, affecting all households. On top of that, we're slapped with an additional ₹25 charge when we go to the agency godown, despite the bill showing ₹875 on the Indane portal.
Over 10+ households in our village are enduring this unfair treatment. We demand immediate resolution and the removal of these unjust extra charges.

We urgently request that the gas agency deliver cylinders directly to the homes in our village. Currently, the community is forced to transport gas cylinders on two-wheelers, which is not only unsafe but also a violation of Rule 138 of the Central Motor Vehicles Rules (CMVR), 1989. This rule mandates that vehicles transporting hazardous materials, including gas cylinders, must meet specific safety and operational standards to ensure public safety. The current practice poses significant risks to road safety and could lead to severe accidents that impact not just our village but potentially the entire country. We urge the relevant authorities to address this issue promptly to prevent potential hazards and ensure safe, pollution-free delivery services, especially for remote areas.

Hello Indian oil team- I used to petrol my car in your station. But most of the time they used to tell me that they dont know how to credit the points, i used to write my mobile number in back of the slip. They promises always they will credit in short period of time. But this is not true in all the pertrol station. I used to fill my tank for 2k to 2.5k every week, but they used to credit for 200.rs or 300.rs of bill. Recently I did the same but no credit has happened untill now. For 2100.rs of bill. I have transaction bill copy also if you need. I contacted manager few time they dont answer the call. Kindly update, otherwise this will fall your business in future. I want to get credit for my recent bill. I have attach bill for reference