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Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 50%
10178
COMPLAINTS
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1379
down
697


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
50%
Complaints
10178
Pending
0
Resolved
5082
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] related photos (1443)

Indian Oil Corporation [IOC] Complaints & Reviews

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C
Aug 27, 2020
Singapore, Singapore
The staff at petrol pump T.C FUELS, Alappuzha including supervisor denied checking air to my vehicle after filling up diesel...
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R
Aug 27, 2020
Hounslow, United Kingdom
Employers and workers do not know how to do extraword redemption. Only one employee knows but we can't wait to see him. The workers heat up by saying that the point on the card will be loaded later. This card is for you. Very bad petrol pump dealer

Complaint Status


[Aug 27, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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    N
    Aug 27, 2020
    Marseille 01, France
    Hello sir;
    I have to complaint about siddhi vinayak petoliam which is located in rajpur. Dis vadvani, i have been travelling...
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    Y
    Aug 26, 2020
    Istanbul, Turkey
    राय बेरली रोड पर कनकहा के पास akmds filling station पर स्टाफ़ ने...
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    M
    Aug 26, 2020
    Agra, Uttar Pradesh
    Dear Sir, My Consumer no is 32822 and my distributor is NRIPRO GAS AGENCY SHOP no.67, D/1 LAXMI MKT. MUNIRKA, OPP. CANRA BANK...
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    C
    Aug 26, 2020
    Singapore, Singapore
    Pilferage during giving petrol to bike. When complaint to dealer he misbehaved also.

    Complaint Status


    [Aug 26, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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      A
      Aug 26, 2020
      Nanpara, Uttar Pradesh
      I am a consumer of indane gas, my consumer no. Is t33978. My gas agency is rewari gas service, ds shop 130, shopping complex, sector 4, rewari. I have booked the cylinder online and on saturday, 22nd august, i had received message that my cylinder has been delivered, while the same has not yet been delivered. While i had tried to contact at the agency, no one responded, except saying that kya hua, dusra book krwa do. Previously they have delivered the cylinder which is also leaking and same complaint is also not resolved

      Complaint Status


      [Aug 26, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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        S
        Aug 26, 2020
        Singapore, Singapore
        Petrol and diesel are never available in the sweta petrol pump located in nainpur madhya pradesh (Seoni road) and the employees...
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        S
        Aug 25, 2020
        London, United Kingdom
        My father (K.S. Panwar) is having an Indane gas connection (Consumer no. 12685) through a distributor named "Satyam Gas –...
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        P
        Aug 25, 2020
        Singapore, Singapore
        Lolasur village Gokak taluk district Belgaum (Always hold the petrol gun button in half push position and every time it is...
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        S
        Aug 25, 2020
        Singapore, Singapore
        Dear Sir,

        Here are my concerns:

        1. Overcharged for my new connection
        2. No delivery at home
        3. Refill overcharged
        4. No bill for anything.

        Cooking Gas ( LPG ) complain Numbers
        1.[protected]
        2.[protected]

        Even I raised the concern with manager for above points but no action taken yet instead they tried to bribe me with some amount. My father is cancer patient and he cannot take his cylinder on his shoulder. Please intervene into this case and resolve this issue immediately.

        Complaint Status


        [Aug 25, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Please reach out my mobile - [protected]

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          S
          Aug 24, 2020
          Hounslow, United Kingdom
          I am a marketing person. So i use to fill petrol on regularly basis and also have xtra rewards card form almost 2 years. I...
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          M
          Aug 24, 2020
          Singapore, Singapore
          I was fill fuel in my scooty from above said Indial Oil petrol pump on dated[protected] of Rs. 187/- when ask for bill they...
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          P
          Aug 24, 2020
          Singapore, Singapore
          On 24.08.2020 at about 17.10 hrs, I filled petrol for Rs:1800/- from Devi Fuels, MK Building, Chengannur, Alappuzha, Kerala-689121....
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          R
          Aug 24, 2020
          Istanbul, Turkey
          Customer no : [protected]
          I have booked lpg gas twice within one week but haven’t got the delivery. First time i booked...
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          N
          Aug 24, 2020
          Istanbul, Turkey
          I have filled Rs 50 petrol in my CD Deluxe bike on Indian oil petrol pump near punjab complex, Radaur Road, YNR, Haryana. They cheated and I travel only 5 km and then petrol went out. Please take strict action against them.

          Complaint Status


          [Aug 24, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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            [Resolved]

            V
            Aug 23, 2020
            Singapore, Singapore
            I was a frequent consumer of Indian oil. In this outlet they are rejecting the digital payment particularly scanning the QR codes. This policy is against the respectable PM Narendra Modi's digital India concept and also the use of cashless mode transaction in the wake of outspread of Corona virus outbreak.
            Complaint marked as Resolved Aug 23, 2020
            Took necessary steps

            Complaint Status


            [Aug 23, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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              I want to submit Complaint Positive Review Neutral Comment
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              S
              Aug 23, 2020
              Singapore, Singapore
              The cynlinder booked by me on 11th august but system shows that it was delivered to me on 19 th august. Still now i not getting...
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              L
              Aug 23, 2020
              Singapore, Singapore
              I have booked gas cylinder with consumer no # cx28422355. Its been 25 days but not yet received

              Complaint Status


              [Aug 23, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                I want to submit Complaint Positive Review Neutral Comment
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                C
                Aug 22, 2020
                Acton, United Kingdom
                My consumer number is 26984, my booking and payment was online through amazon pay.

                I have not recieved cylinder but got delivery message from IOC.

                PLEASE HELP!

                Complaint Status


                [Aug 22, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                  I want to submit Complaint Positive Review Neutral Comment
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