[Resolved] Indian Oil Corporation [IOC] — Delivery of cylinder with less weight | |||
I am consumer of indane with consumer no.cx1882542. My indane agency is Arya gas agency, Mukherjeenagar.The distributer of agency has a sindicate with agency and they are distributing the cylinder of lesser weight, today -30/04/16, I was delivered the cylinder wih gross weight 26.2 kg instead of 30.19 kg. It is not first time when the cylinder of lesser weight was delivered, so you are requested to take strict action against the Gas agency and its supplier.And inform me what action is taken .my email -id is [protected]@gmail.com. Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support May 02, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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