Indian Oil Corporation [IOC] — digital payment made for refilling lpg gas

Address:Dhakuria,Kolkata, Kolkata, West Bengal

Digital payment for booking my cylinder consumer no 23881) made on 05.03.2020 & received the massage confirmation from bz-iocmkt (Order no[protected] ref no #[protected], but gas dealer"jiban jyoti", dakhinapan, dhakuria, returned the cylinder on the reason that there is no information of prior digital payment with them.
But it is shown clearly in the computer that payment has been made on 05.03.2020 with the time. Sorry to say that till now no cylinder has been delivered.
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Mar 12, 2020
Updated by rudraaaa
digital payment for booking my cylinder Consumer No 23881) made on 05.03.2020 & received the massage confirmation from BZ-IOCMKT(order no[protected] ref no #[protected], but gas dealer"Jiban Jyoti", Dakhinapan, Dhakuria, returned the cylinder on the reason that there is no information of prior digital payment with them.
But it is shown clearly in the computer that payment has been made on 05.03.2020 with the time.Sorry to say that till now no cylinder has been delivered.
Mar 12, 2020
Updated by rudraaaa
digital payment for booking my cylinder Consumer No 23881) made on 05.03.2020 & received the massage confirmation from BZ-IOCMKT(order no[protected] ref no #[protected], but gas dealer"Jiban Jyoti", Dakhinapan, Dhakuria, returned the cylinder on the reason that there is no information of prior digital payment with them.
But it is shown clearly in the computer that payment has been made on 05.03.2020 with the time.Sorry to say that till now no cylinder has been delivered.
Mar 12, 2020
Updated by rudraaaa
LPG not yet delivered
Mar 12, 2020
Updated by rudraaaa
digital payment made by me but no LPG has been delivered
Complaint comments 

Comments

I booked refill on 4th march 2020.
My order for cons no. [protected] is regtd with ref no.[protected] on 4th march 2020.
Lpg bill no.[protected] is genereted on 5th march 2020.
Refill is not deliverd till now.

On 11 March 2020, I booked an online lpg cylinder & while I was paying online for it, my transaction got cancelled and money was deducted from my bank account. I have done transaction via Google pay & have transaction ID of it.

Consumer no. 07839

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