[Resolved] Indian Oil Corporation [IOC] — Double charged for online gas payment

prachod

Address:	Kannur, Kerala, 670018
Website:	Indian Oil Gas Booking online payment

Dear PRADEEP KUMAR . M.P,
Consumer Number: [protected]
Indane Distributor: SREE PRIYA INDANE SERVICES

Your request for Indane Refill has been forwarded to your Indane distributor M/s SREE PRIYA INDANE SERVICES
Your request reference number is 900151

Online payment made On[protected]

Refill Amount : 624.00
Discount for Online transactions from Indane : Rs 5
Bank Charges : 1.78
Net amount paid by you : 620.78

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When I received the gas the delivery refused to provide me the cylinder unless I pay him once again cash as 620/-Re . When enquired with the distributor they informed me that they have not received the cash to their bank account so unless I pay once again for the gas cylinder they can not deliver ther same.

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Mar 9, 2017

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by prachod Name : PRADEEP KUMAR . M.P,
Consumer Number: [protected]
Indane Distributor: SREE PRIYA INDANE SERVICES

In Spite of multiple follow ups with my Bank and Distributor they keep saying:

1. Gas Agency says: Aadhaar Card is linked to consumer number.
2. SBT Bank : Manager showed my Bank account is linked to Aadhaar.

However it has been an year and till date I have never received my Gas subsidiary. Kindly advise what am I supposed to do to resolve this issue.

Verified Support

Feb 06, 2017

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil