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Indian Oil Corporation [IOC] — Double payment made

I have tried to pay online through the link provided in the message but when I returned to the payment page after paying through google UPI, the page said the connection timed out. The money was deducted and I needed to pay the delivery man through cash mode. This incident happened on 15 February 2021.
Consumer ID: CX19406190
Order#[protected]
Double payment made
Double payment made
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Mar 05, 2021

Complaint Status

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Mar 05, 2021
Updated by singhchandrika
I forgot to mention that there's a difference in the amount I've paid online and offline. Why there's a difference? Please try to resolve the issue as quickly as possible.
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    Indian Oil Corporation [IOC]
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    12123
    Pending
    0
    Resolved
    5100
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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