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Indian Oil Corporation [IOC] — failure of payment made for booking indane gas cylinder

In the wake of cashless drive, i made a payment for booking cooking gas cylinder on the indane official website. But eventually the cylinder was not at all booked but the amount of money has been deducted for rs 633.
Later when i complained to my agency, they said that the amount will be adjusted to next booking. But till now it is not been adjusted
Hence i want a solution to get my money back.
Transaction amount: 633.62
Transaction date : 02/09/2017
Bank: union bank
Lpg consumer no: cx26665874
Consumer name: bitupon borpuzari
Contact no: [protected]
failure of payment made for booking indane gas cylinder

Complaint Status


[Mar 06, 2018] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Indian Oil Corporation [IOC]
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    12108
    Pending
    0
    Resolved
    5100
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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