Indian Oil Corporation [IOC] — Forcefully poring express petrol without customer notice

Address:	"Prakesh Service Station" situated on Sagar High way, Omkar Nagar, L.B.Nagar, Hyderabad
Website:	INDIAN OIL CORPORATION

Sir,

It is brought to your notice that (Date:[protected] at 1827hrs) the "Prakesh Service Station" situated on Sagar High way, Omkar Nagar, L.B.Nagar, Hyderabad is forcefully proing express petrol without customer notice.

Sir, I happened to order a petrol for Rs. 500/- and in busy in Google Pay payment, the cashier without any intimation pored the Express Petrol instead of normal petrol of IOC, when questioned why I got less quantity he simply said it is Express Petrol. It is highly objectionable and i would request you to look into the matter seriously.

Even the Manger is not available on the site. I demanded for the complaint book to lodge a complaint, but none was able to provide the complaint book by simply saying that it is with the manager and he is not available.

As the day happened to be SUNDAY, i am unable to utilize the other modes of complaint lodging.

Please go through the payment receipts enclosed and the photographs of the cashier and the sales boy present on the spot and who denied in issuing the complaint register.

Sir, I am even ready to brought this incidence to the necessary legal forum, if action is not initiated.

I demand for my full quote of petrol for Rs.500/ that too normal petrol.

I hope necessary appropriate action is initiated as deemed fit.

Thanking your sir.

Yours faithfully,

Sd/-
(T. SIVANANDA KUMAR)
Mobile No. [protected]