[Resolved]  Indian Oil Corporation [IOC] — In online indane gas refill booking money deducted, booking not done

Address:	Panchkula, Haryana, 134113
Website:	indane.co.in/consumer_reports.php

Sir
I, did an online booking of a refill of lpg gas using following link, in which
I made an online
Payment of rs 559/-, but nothing is visible under tab cylinder booking history:

https://indane.co.in/consumer_reports.php

My consumer details are as under:

Lpg id 3 [protected]
Consumer status active
Consumer no cx23665107
Consumer name krishna. Devi
Address h no - 495, sector 15, panchkula
City / town panchkula
Contact details
(Mobile) [protected]

I then tried to book again, but the message displayed is as under:

Previously paid refill booking amount on[protected]: rs. 559.00

It seems there is some bug in the software; on checking with the dealer (M/s
Satyam) simple answer given was that system does not show any booking & nothing at his end is possible.

I request you to resolve the issue of non booking of my cylinder booking,
Especially when payment is already deducted from my account (I did online booking with payment made, in the current demonetization national issue).

In this digital india era, may i request you to resolve this issue at the
Earliest.