Indian Oil Corporation [IOC] — indian oil corporation misconfigured digital petrol pumps

Address:	411016
Website:	www.iocl.com

Hi,

This is to bring to your notice that of the incident that happened with me today at indian oil petrol pump opp e square, pune (August 4, 2017, 9:30 pm).

One staff tried to divert my attention, so that the one with the nozzle can start filling the petrol without zeroing the meter. The other guy asked whether i wanted to pay by card/ cash. After i replied cash, he asked me thrice about the amount and won't let me focus on the meter. Within few seconds, the person filling the petrol hurried with the petrol nozzle.

After i started my vehicle engine, i could see it very well, that petrol quantity meter wasn't up to the mark. I had asked for rs 280 petrol which would come to about 3.73 l. But my vehicle meter indicated only only 2 l. When i questioned against it, they started arguing saying it is an automated machine and it won't run unless the meter is set to zero. No one was available in the manager's cabin to approach for the issue. Only 4-5 service persons were there.

Even after good amount of argument, they didn't listen and ultimately i had to leave with less quantity of petrol than what i paid for.

If you check the google reviews for this petrol pump, it is full with similar complaints.

I hope someone from ioc can take strict action against them.
I am not going to any ioc petrol pump again ever.

A jain