Indian Oil Corporation [IOC] — manipulation in delivery of gas cylinder by dealer

Address:

Calicut, Kerala. PIN-673002, Kozhikode, Kerala, 673029

Dear Sir,

I have booked a refill cylinder about two weeks ago and last week I got an SMS that refill cylinder has been billed and it would be delivered shortly. But nothing had happened in the whole of last week, on Friday afternoon when I rang up the dealer Calicut Gas Services and inquired I was told delivery was delayed due to nonavailability of the staff and it would be delivered on Monday positively.

Yesterday evening I got another SMS stating the cylinder was delivered yesterday. Nobody was at home yesterday and it was informed to the dealer on phone on Friday.

Would you please look into it and find out to whom it was delivered, when and where. Also please take appropriate action against the dealer for the malpractice and ensure I get cylinder delivered against the booking already done. This is the second instance of malpractice by dealer.

My customer No.22674 Name: N SUBRAMANYA SHARMA
Address: Subhodaya-22/827, Thiruvannur Nada, Kozhikode-673029.
Cell Phone No: [protected]
email: [protected]@rediffmail.com