[Resolved] Indian Oil Corporation [IOC] — Misbehavior with me when inquired about online booking | |||
Cunsumer no CX22466226 LPG ID[protected]. I have a LPG connection with ARN gas agency Sasaram Bihar. I have booked a cylinder on 22.03.217 and paid online. The cash memo generated same day I.e. on 22.03.2017. I tried to phoned up but every time phone was not picked up. When I inquired with ARN gas agency Sasaram Bihar personally on 24 and 25.03.2017, they are difficulty to deliver because here looting business is going on every customer. They are in practice of booking gas with delivery boy and every time delivery boy charged additional delivery charges of Rs. 30. On evening of 25.03.2017 I have received a SMS stating my booking was cancelled (cashmemo no [protected]). On advice on them I also made a call to godown/delivery boy but he is not in receipt of cashmemo. 2. I also inquired about my subsidy of Nov Dec and Jan month. They told that Aadhaar was seeded in the month of February so I am not eligible to get subsidy even though I have submitted the same in November 2016. On several inquiry's they always telling that seeding has been done but when I searched on portal, I personally visited them and then seeding is done. On inquiry of Aadhaar seeding and issue related to past three months subsidy they use word 'PAGAL'. Told me to complain to every where even I have not discussed about complain. One markeble thing is that my house is just beside Gas agency. 3. Please look into this. Ram ji Singh Was this information helpful? | |||
May 3, 2017 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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2 Comments | |||
Comments
I'm receive under weighted cylinder second time. agency could not take any responsibility to this.
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Distributor is DAS GAS CONCERN of Karimganj District ASSAM 788713
Kalpana Deb
Railway New Colony
Karimganj
C/O Sri ASHOK DEB