[Resolved]  Indian Oil Corporation [IOC] — non delivery of indane gas cylinder and booking automatically cancelled

Address:

House no 2/A FF ITI campus Sector 28/ C Chandigarh, 160002

I Basanti Devi having Consumer no CX4828676 booked gas cylinder Via IVRS dated 27/04/2019 Booking no 300870. Agency Name Punia gas service sector 32 Chandigarh But still 20/05/2019 i haven't get any delivery against my booking.But when i want to know my booking status.I called via IVRS service than i got to know that my booking id 300870 has been cancelled.I haven't get any intimation regarding this.Whenever i used to call my agency they just asked me that we haven't received any your booking slip for delivery .I am harassed by their service . Previously i used HP connection but owing to bad service i shifted to Indian service .Their delivery boy have their own attitude, Behaved very rudely. When i called them for my delivery of gas cylinder they said that their delivery boy is not in the city .He is in his hometown .Very irresponsible they are, not caring about their customer. I recently shifted from Sector 33/A to sector 28/C Chandigarh in the month of February 2019. I visited Punia gas service Sector 32/D chandigarh for change of agency But they insist me to not change the agency instead they change the address and they said that their service is also over there.So their is no need to change the Agency. I am facing problem of delivery from 1st delivery since i shifted to sector 28/C chandigarh. Now it will be our 3rd delivery after shifted to sector 28/C chandigarh

Basanti Devi
Consumer no CX4828676
Mobile no [protected]