Indian Oil Corporation [IOC] — not crediting the government subsidy to the bank

Address:50, Arunachalam Street, Coimbatore, Tamil Nadu

I am an lpg customer of ioc in coimbatore city and taking gas cylinders regularly.
Despite following up on phone and meeting the agent with the bank details the agent is not transferring the subsidy to the account provided.
My account is a joint account with my wife with state bank of india.
The agent is "vijay gas" in the city.
My customer number is 29531
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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