[Resolved] Indian Oil Corporation [IOC] — Online made payment for new connection which is cancelled but amount not refunded

tk_ghosh

from Mumbai, Maharashtra

Address:

713146

I have applied online for new lpg connection and made payment online for rs.2120/-. Later distributor forcing to take accessories and asking more money. When we disagreed then they rejected our application and not giving refund of payment which is made online on indane.Co.In through icici credit card. 3 month has been passed and i have made 10 to 15 complaint on their website till not resolved. Today i called to the area office on[protected] but they are saying we can't do anything as it is automated system please contact to your bank. But in my credit card statement is not till refunded

Pfa :1. Area office phone call audio, what they are saying and how to speaking illogically.
2. Details of application
3. Credit card statement

+1 photos

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Sep 3, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Indian Oil Corporation [IOC] Customer Care's response We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.